JM&A Group Introduces One-Stop, End-to-End Training Program
Deerfield Beach, Fla. – JM&A Group (JM&A) has launched an innovative front-end sales training and consulting program designed to complement its successful F&I and fixed operations programs.
Deerfield Beach, Fla. – JM&A Group (JM&A) has launched an innovative front-end sales training and consulting program designed to complement its successful F&I and fixed operations programs.
JM&A becomes one of the first in the industry to offer field representation teams who can provide dealers with in-store, hands-on support in three key areas including Sales, F&I and Fixed Operations (parts, service and body shop).
JM&A Group’s sales training goals focus on the success formula comprised of: number of write-ups, closing ratios, vehicle sales gross profit and F&I gross profit.
According to McDavid, by using JM&A’s Front-End Sales Training and Consulting program, salespeople can better meet the needs of their customers, right from the start. The program helps create customer trust early in the sales process through the establishment of clear expectations, and it helps sales people convey a sense of urgency to serve the customer.
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