John Luckett Named SVP of First Extended Service Corp.
First Extended Service Corporation, a unit of The Warranty Group Inc., a global underwriter, administrator and marketer of service plans and related programs, has named John Luckett as senior vice president of sales and marketing.
CHICAGO – First Extended Service Corporation, a unit of The Warranty Group Inc., a global underwriter, administrator and marketer of service plans and related programs, has named John Luckett to be senior vice president of sales and marketing.
Luckett will be responsible for all sales and marketing activities within First Extended’s U.S. agent distribution segment.
Luckett joined First Extended in 1999 as a regional sales manager, successfully holding a series of positions including national sales manager, divisional vice president and agent distribution vice president. He is the winner of multiple sales awards as well as the recipient of the regional vice president of the year award.
Charlie Robinson, president and COO North America for Resource Automotive, stated, “John’s background in retail automotive combined with his success with our dealer obligor model and related products, will benefit our clients and our agent network.”
The First Extended vehicle service contract model provides dealers the infrastructure to manage their own program and benefit from immediate cash flow, loss control, a wide range of product offerings and the financial stability provided by The Warranty Group’s wholly owned subsidiary, Virginia Surety Company Inc., rated “A-“ Excellent by A. M. Best Company Inc.
More F&I
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →