FI showroom red and grey logo
MenuMENU
SearchSEARCH

Musk Taunts Dealers as Tesla Shutters Stores

Tesla CEO Elon Musk wished U.S. auto dealers 'Good luck' with mounting a legal challenge as the electric-vehicle manufacturer announced a sudden switch to an online-only retail model.

Tariq Kamal
Tariq KamalFormer Associate Publisher
Read Tariq's Posts
March 1, 2019
Musk Taunts Dealers as Tesla Shutters Stores

Tesla has brought its long-awaited $35,000 Model 3 sedan to market at the expense of most of its physical retail centers and 7% of its workforce. CEO Elon Musk told a reporter “Good luck with that” when asked whether he feared a legal challenge from U.S. franchised dealers.

2 min to read


In an surprise move coinciding with the launch of a $35,000 version of the Model 3 sedan, Tesla Inc. announced it will close all but a few of its approximately 80 U.S. retail centers. The storefronts serve as stand-ins for dealerships for the electric-vehicle maker, which has eschewed the franchised dealership model. Tesla now plans to sell and deliver vehicles through a fully online process.

“To achieve these prices while remaining financially sustainable, Tesla is shifting sales worldwide to online only,” executives said in a statement. “You can now buy a Tesla in North America via your phone in about one minute, and that capability will soon be extended worldwide.”

Ad Loading...

A handful of stores in “high-traffic” locations will remain as “galleries, showcases, and Tesla information centers,” they added.

Tesla’s Austin, Texas, showroom is one of about 80 in the U.S. and 200 worldwide.

Photo by John Cummings via Wikimedia Commons

The closures are part of a cost-cutting effort that also includes a 7% workforce reduction. In a conference call with reporters, Musk said meeting the $35,000 price point was “excruciatingly difficult”; Tesla’s second-least expensive model costs $42,900.

On a conference call that included Business Insider’s Matthew DeBord, the journalist asked Musk whether the new strategy could be derailed by opposition from the U.S. dealer body, which has fought to enforce state franchise laws.

“This is 2019. People want to buy things online,” Musk said, adding that resistance from dealers is an “unconstitutional” violation of interstate commerce rules.

“Good luck with that,” Musk added.

Ad Loading...

In response, National Automobile Dealers Association spokesman Jared Allen told Auto Dealer Today the organization is not opposed to online sales. 

“We still believe that the franchised dealer model is by far the best way to sell, distribute, and service new vehicles. Go online right now and you’ll see that there is hardly a franchised dealer in the country that isn’t offering online sales and financing through their websites,” Allen said. “But the reality is that the vast majority of consumers want to do some combination of both online and traditional shopping for new vehicles. Those are our customers, and we’re going to continue meeting their expectations and catering to their needs.”

Originally posted on Auto Dealer Today

More Compliance

Photo of two skeletons playing banjos

Dueling Banjos in the Car Biz

Reports and accounts at variance show auto dealers’ trust profiles have risen in many consumers’ minds but that there remains a need for greater transparency by some.

Read More →
Photo of a man signing a paper at a desk while a man in a suit looks on

NADA and the Miracle on 34th Street

Automotive dealers should follow the National Automobile Dealers Association's consumer-friendly guidelines in order to minimize their legal risks.

Read More →
ComplianceFebruary 6, 2026

Another Look at a Recent Data Breach

Get caught up on the most pressing legal and regulatory matters facing dealers and F&I professionals, including data security, shotgun purchases, and inconsistent payment quotes.

Read More →
Ad Loading...
ComplianceNovember 26, 2025

Turnover and Compliance

Why ongoing training is a necessity

Read More →
ComplianceNovember 10, 2025

Singing a Gospel Song Backward

Crime and punishment in auto retail and how to avoid them

Read More →
ComplianceSeptember 26, 2025

The Best Thing a Dealer Can Do to Avoid Legal Problems

Citing the issue is a strategy borrowed from the legal field itself.

Read More →
Ad Loading...
ComplianceSeptember 15, 2025

Fines of the Times

Civil penalties for noncompliance with federal auto retail and finance rules and regulations can add up quickly. Use this checklist to cover your bases.

Read More →
ComplianceAugust 26, 2025

Goodwill and Car Dealers

A dealer goodwill tale is a cautionary tale worth paying attention to.

Read More →
ComplianceJune 30, 2025

The Regulatory Empire Is Striking Back

President Trump - entropist and corporate disruptor in consumer law

Read More →
Ad Loading...
ComplianceJune 26, 2025

How to Clear a Red Flag

Refine and enforce your dealership’s FTC-mandated ID theft-prevention program to ensure no transaction goes awry.

Read More →