NAF Association to Hold Workshop for Dealers, Lenders Dec. 7
LINTHICUM, Md. -- Dealers will have the opportunity to learn best practices for working effectively with finance companies at the National Automotive Finance Association workshop Dec. 7.
LINTHICUM, Md. -- Dealers will have the opportunity to learn best practices for working effectively with finance companies at the National Automotive Finance Association workshop Dec. 7.
The panel, "Finance Company’s Decision Making Process," will include representatives from finance companies and dealerships. Jim Bass, executive vice president of Drivers Select, will moderate the panel.
Panelists include:
Bill Jones, chief credit officer, Regional Acceptance Corporation
Lou Loquasto, director, marketing and strategic initiatives, Wells Fargo Financial Acceptance
Rory Noske, senior vice president, dealer services, AmeriCredit Corp.
Dave Satterfield, senior vice president, CitiFinancial Auto
Dave Kelly, finance director, Easterns Automotive Group, Tysons Corner, Va.
Brian Perry, general manager, Carriage Nissan, Gainesville, Ga.
Scot Seagrave, finance director, Drivers Select, Dallas
Keith Wiesman, executive vice president, PayLess Car Sales, St Petersburg, Fla.
In the afternoon, "The Hispanic Business Opportunity," panel will include John H. ³Hank² Held, senior vice president, corporate counsel and assistant secretary, Burt Enterprises; Brian Perry, general manager, Carriage Nissan in Gainesville, Ga.; and Tom Hudson, Hudson Cook LLP. Discussion will focus on best practices in marketing to and extending credit to the growing Hispanic market.
The one-day workshop will be held at the Hilton Garden Inn, Atlanta Airport, Millennium Center in Atlanta from 8:45 a.m. to 3 p.m.
Registration is $149 for NAF Association members and $199 for non-members. Registrants can choose to attend CIQ/VOISYS workshop, "Best Practices in Setting Up a Non-Prime F&I Department," at the same location Dec. 6 from 9 a.m. to 3:30 p.m. at no additonal fee.
Breakfast and lunch will be provided both days.
For overnight accommodations, contact the Hilton Garden Inn Atlanta Airport/Millennium Center at (404) 766-0303 and mention the NAF Association for the workshop room rate of $129.
On-line registration is available at www.nafassociation.com. Registrants can use the form to register for both workshops.
More F&I

Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →