FI showroom red and grey logo
MenuMENU
SearchSEARCH

Payless Car Sales Partners with Kaizen MultiMedia for Virtual Training

Payless Car Sales has announced that it has entered into an exclusive partnership agreement with Ft. Lauderdale, Fla.-based Kaizen MultiMedia LLC. Kaizen will provide Payless with the ability to create an in-house virtual training program for their national franchise system.

by Staff
June 16, 2008
1 min to read


ST. PETERSBURG, Fla. — Payless Car Sales has announced that it has entered into an exclusive partnership agreement with Ft. Lauderdale, Fla.-based Kaizen MultiMedia LLC. Kaizen will provide Payless with the ability to create an in-house virtual training program for their national franchise system.

“Maintaining a properly trained staff is no easy task in an industry like ours, where the turnover rate of employees, especially sales staff, is pretty substantial," said Payless president/CEO Mike Harley. “Training is expensive and, done correctly, takes a great deal of time. We believe that creating a 'Payless Virtual Training' program will provide our dealers with an efficient, effective and economical answer to this recurring problem.”

Ad Loading...

“Let’s face it,” Harley continued, "we live in such a rapidly changing technological world that just keeping up can be a full-time job ... Today’s customers arrive at our dealerships more informed than ever before. Kaizen puts technology to work for the dealer by providing an array of tools which can help keep their employees well-educated and ahead of the training curve.”

Topics:F&I

More F&I

Easycare White paper cover See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
SponsoredSeptember 8, 2026

How AI-Powered Coaching Is Transforming F&I Performance

See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability

Read More →
Assurant, Sell Value Build Trust, F&I Series, Expert Trainer Trent White
F&ISeptember 2, 2026

Sell Value, Build Trust

In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.

Read More →
2026 StoneEagle summary
F&Iby Hannah MitchellAugust 31, 2026

F&I Sales Give Dealers First-Half Lift

Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.

Read More →
Ad Loading...
man with white hair and glasses delivering a speech standing next to a podium
F&Iby Lauren LawrenceAugust 31, 2026

Targeted Training Drives Results

Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.

Read More →
Man's hand holding pen over a paper document
F&Iby Justin B. GasmanAugust 20, 2026

Double the Change, Double the Chance

When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.

Read More →
Laptop computer, tablet, calculator and notebook on a desk
F&Iby John TabarAugust 20, 2026

Just Do It

F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.

Read More →
Ad Loading...
stacks of coins, a calculator, paperwork, and a pair of glasses in the background, text Lender Experience Drives Dealer Decisions, F&I and Showroom
Auto Financeby Lauren LawrenceAugust 12, 2026

Dealer Lender Preferences Revealed

When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.

Read More →
Leading with Purpose thumbnail. Trent white pictured in front of titled graphic.
F&IAugust 5, 2026

Leading with Purpose

In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.

Read More →
Photo of a keyring with mltiple keys, including a car key fob, on a white surface
F&IJuly 15, 2026

Integrating Nontraditional F&I Products

The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.

Read More →
Ad Loading...
Photo of businessman's hands holding eyeglasses at a desk
F&Iby Rick McCormickJuly 7, 2026

Trust Is Personal

Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.

Read More →