R. L. Polk & Co. Signs MileOne for Lead Scoring Program
R. L. Polk & Co.'s Lead Scoring program will be fully integrated into all of MileOne Automotive's dealerships effective immediately.
SOUTHFIELD, Mich. — R. L. Polk & Co.'s Lead Scoring program will be fully integrated into all of MileOne Automotive's dealerships effective immediately. Polk Lead Scoring combines predictive modeling and analytic capabilities with Polk's automotive intelligence to impartially determine which Internet leads are likely to result in a vehicle sale.
This integration follows a two-month pilot program in which 14 MileOne Automotive dealerships used Polk Lead Scoring to determine which Internet leads were coming from customers most likely to buy a vehicle. These dealerships attributed 45 additional vehicle sales and $70,000 in additional profits to the Polk Lead Scoring program.
"The pilot phase of the Polk Lead Scoring program improved the way we approached our Internet leads," said David Metter, chief marketing officer for MileOne Automotive. "We were able to gain a competitive advantage by prioritizing our sales team efforts and efficiently follow up with our leads, resulting in additional profit. Once we interacted with this program and analyzed the results, it was an easy decision to continue with Polk Lead Scoring."
Polk Lead Scoring enhances Internet leads with a wide variety of proprietary automotive intelligence and advanced demographic and lifestyle information.
Automotive retailers and manufacturers will be able to optimize their Internet lead mix by determining the likelihood and timeliness of a lead converting to a sale. Polk Lead Scoring also includes reporting and analytic capabilities with particular emphasis on leveraging Polk's ability to evaluate lead performance at the lead source, make and dealer level.
"By implementing Polk Lead Scoring, MileOne Automotive shows that they are committed to new technologies that will help drive incremental sales without purchasing more leads or increasing headcount," said Andrew Price, vice president-automotive retail solutions for R. L. Polk & Co. "Our advanced analytics and sophisticated automotive intelligence enable dealers to use Polk Lead Scoring as a competitive advantage in their market."
More F&I

How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →