Reynolds and Reynolds and General Motors Settle IDMS Dispute
The Reynolds and Reynolds Company has reached agreement with General Motors to settle the dispute surrounding GM IDMS.
DAYTON, Ohio — The Reynolds and Reynolds Company has reached agreement with General Motors to settle the dispute surrounding GM IDMS. As part of the agreement, both companies will drop their respective lawsuits pertaining to the GM IDMS contract. Details of the settlement were not disclosed. However, the agreement allows for Reynolds' current GM IDMS customers to continue using their current Reynolds dealership management system without any disruption to their dealership's business.
"All along, dealers have had a choice," commented Cathy Orrico, vice president of OEM Solutions at Reynolds. "The fact that so many GM dealers chose to do business with Reynolds originally says to us that we offer the right DMS value and support for their business. We fully expect that the investment our GM customers have made in their DMS with Reynolds can continue to serve them well, and we look forward to the opportunity to continue working with all of them as Reynolds customers."
More F&I

Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →