Sixth Edition Sales and F&I Reference Manual Released by CAM
SANTA ANA, Calif. – The College of Automotive Management, specializing in career training in the automotive, RV, motorcycle and lending industries, announces the release of The Automotive Sales and Finance Management Guide, sixth edition.
SANTA ANA, Calif. – The College of Automotive Management, specializing in career training in the automotive, RV, motorcycle and lending industries, announces the release of The Automotive Sales and Finance Management Guide, sixth edition.
Available in hardcover or CD ROM, the new edition includes updates for Internet Department Management and California Car Buyer’s Bill of Rights. Other topics include legal compliance, loan underwriting, credit bureau analysis, sales management, Internet department management, deal structuring, cash flow management, and best practices.
“This publication…represents the work of hundreds of hours of research, compilation and editing and our experiences during the last decade of training management level personnel for the Automotive Industry,” says Eric Andersen, president and CEO of the College of Automotive Management.
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