STAR Organization Presents Arkona With 2006 Implementation Award
Arkona Inc. announced that it has received the Excellence in Standards Implementation Award for 2006 from the STAR Organization.
SALT LAKE CITY—Arkona Inc. announced that it has received the Excellence in Standards Implementation Award for 2006 from the STAR Organization.
The Excellence in Standards Implementation Award recognizes companies that have achieved extraordinary success in the implementation of STAR Standards in their business solutions.
“The goal of STAR is to establish voluntary industry standards for the exchange, management and integration of information that support the management, delivery and evaluation of retail automobile products and services,” said Dick Malaise, CIO, NADA. “STAR has created flexible, cost effective standards and methodologies for interoperability between IT systems and Arkona has been a strong proponent of our organizations efforts for several years.”
More F&I

Gitty Up on Gap
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →
Dealer Lender Preferences Revealed
When lenders provide consistent, fast service, their overall satisfaction scores with dealers greatly improve, according to JD Power research.
Read More →
Leading with Purpose
In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
Read More →
Integrating Nontraditional F&I Products
The niche presents a strategic advantage for auto dealerships as they move to adapt to fast-changing consumer expectations in today’s market.
Read More →