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SEARCHSOUTHFIELD, Mich. -- The majority of GMAC Commercial Finance's customers who participated in a survey are happy with the lender. The survey was conducted by RDA Group, a global market research and consulting firm.
SOUTHFIELD, Mich. -- The majority of GMAC Commercial Finance's customers who participated in a survey are happy with the lender. The survey was conducted by RDA Group, a global market research and consulting firm.
Customers said the strengths of GMAC CF are its responsiveness, trustworthiness, flexibility and the account managers it employs. They said the key to satisfaction and loyalty is competitive rates and quality account managers who build trust with their clients.
The survey also found that in 2005, more than 75 percent of the respondents said their usage of the lender's products and services would either stay the same or increase. Less than 5 percent said their usage would decrease.
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