The Impact Group Announces Certified Interface for Reynolds’ ERA DMS
The Impact Group announced that the Fusion F&I menu application and the Toyota Financial Services’ FS Presentation are now certified in the Reynolds Certified Interface (RCI) Program.
DULLES, Va. — The Impact Group announced that the Fusion F&I menu application and the Toyota Financial Services’ FS Presentation are now certified in the Reynolds Certified Interface (RCI) Program.
The certification enables safe, secure, and reliable integration between Impact’s applications and the Reynolds and Reynolds ERA dealership management system (DMS). Impact’s Fusion Menu customers who use the Reynolds ERA DMS can request the RCI conversion directly through The Impact Group support team. This conversion will substantially reduce the time necessary to extract deal information into the menu, and will virtually eliminate time-out errors, service outages and other reliability issues.
“This enhancement represents immense benefits for The Impact Group and for our dealers,” stated Mark Thorpe, president of The Impact Group. “The addition of a consistently secure and reliable connection between Impact’s applications and the Reynolds ERA DMS will enrich the F&I experience for dealership finance managers and their customers, as well as allow us to better support the overall needs of our dealers and agents.”
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →