Thom Winninger To Open RV Dealers International Convention/Expo
Business consultant and author Thom Winninger is set to open the 2002 RV Dealers International Convention/Expo with a keynote presentation titled "Creating Customer Value That Demands Full Price" on Sept. 22. This year's Convention/Expo runs Sept. 22-25 at the Nashville Convention Center in downtown Nashville, Tenn.
According to the National RV Dealers Association, Winninger believes that "full-price" customers help dealerships reach their maximum potential. The RVDA also says that in his session, he will share concepts with dealers that communicate the tangible value of the dealerships' products and services and identify and anticipate the changing needs of their best customers.
"It's more important than ever for dealers to stand out from the competition and understand consumer perceptions that turn people into 'full-price' customers," said RVDA Convention/Expo Chairman Larry Troutt of Toppers' Camping Center in Houston, Tex. "Thom Winninger is one of the best at delivering this important message." Winninger is the author of four management books and the founder of the Winninger Institute for Market Strategy.
The RV Dealers International Convention/Expo claims to be the premier educational event of the year for RV retailers and includes workshops for dealers and their management, sales, F&I, AfterMarket, service, and rental employees.
Dealers interested in attending the convention can register online at www.rvda.org. The online registration form includes an electronic coupon good for discounts off the full registration fee, according to the RVDA.
Companies interested in 2002 Convention/Expo exhibitor information can contact RVDA at 703-591-7130 ext. 103.
More F&I

Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →