MENU
SEARCH
Toyota Financial Services (TFS) recognized Jack and Dana Grogger for being the "100 Billion Dollar Customers" at a ceremony at the Toyota of Orange dealership in Orange, Calif., on June 11. TFS paid off the outstanding balance on
the Groggers' 2001 Tacoma truck to celebrate the
company¹s achievement of purchasing more than $100 billion in retail and lease contracts since
1983.
Mike Deaderick, senior vice president for TFS, and Dave Pelliccioni, vice president for sales,
marketing, and operations, greeted the Groggers
and their son, Luke, at the dealership. The family was presented with a framed award letter, the title to the truck, and a Toyota travel bag filled with Toyota merchandise.
Joining in the festivities were Joe Ehlert, general sales manager for Toyota of Orange, and Shirley Cramer, TFS branch manager for Irvine, Calif.
"I was so shocked!" said Dana Grogger. "I thought it was a practical joke when I received the call from Toyota Financial Services." TFS assured them that it was real, and faxed them a letter confirming the award. "This is so exciting for us!" Jack Grogger said.
About Toyota Financial Services
Since opening its doors in 1983, TFS has grown
from a small company with eight associates to
become the third largest captive finance company, and the 9th largest finance company in the United States.
TFS currently employs more than 2,700 associates nationwide, and has managed assets
totaling $32 billion.
The increasingly important profit center continued making gains in the first quarter, according to StoneEagle data, ancillary products proving more popular as consumers hold onto their buys longer.
Read More →
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.
Read More →
What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.
Read More →
How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.
Read More →
More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.
Read More →
It’s time to take the next digital step to free F&I managers to handle the most challenging aspects of customer meetings.
Read More →
Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.
Read More →
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →