Warrantech Corporation, an independent provider of service contracts and after-market warranties, has promoted James Burton (Burt) Shaw II to president of the company’s Consumer Products Division.
Shaw, 46, joined Warrantech in December 2002 as an executive vice president responsible for its consumer products business in the U.S. and Canada. In his new position, he is responsible for defining and implementing strategies that result in deeper penetration of existing markets, as well as identification of new product offerings and new markets that will drive revenue growth.
Prior to joining Warrantech, Shaw spent more than 21 years in a variety of increasingly responsible sales, business development and management positions with retailers and third-party warranty providers. Most recently, he was director of new business development for Sterling, VA-based N.E.W. Customer Service Companies (NEW), which provides extended warranties, buyer protection and risk avoidance services for top retail chains and Fortune 500 companies.
Before NEW, he was a regional vice president at AON Warranty Group, where he was responsible for acquiring and retaining a diverse portfolio of clients whose retail sales represented more than $1 billion.
“We are pleased by Burt’s rapid ascent and his strategic assessment of Warrantech’s growth plans,” said Joel San Antonio, chairman and chief executive officer of Warrantech. “He brings a stellar track record and a wealth of focused industry experience and contacts to his new position. His leadership will help us execute our aggressive marketing strategy for the business.”
Shaw said he intends to focus on growing new business by continuing Warrantech’s heritage of service program innovations and through a “relentless customer focus and improvements in account management and business processes” that will keep the company at the forefront of the independent service provider community.
About Warrantech
Warrantech Corporation administers and markets service contracts and after-market warranties on automobiles, automotive components, recreational vehicles, appliances, consumer electronics, homes, computer and computer peripherals for retailers, distributors and manufacturers. The company continues to expand its domestic and
global penetration, and now provides its services in the United States, Canada, Puerto Rico and Latin America. For additional information on Warrantech, access www.warrantech.com.
