FI showroom red and grey logo
MenuMENU
SearchSEARCH

Westlake’s DealerCenter Updates Website

DealerCenter, an arm of Westlake Financial’s sister company, announces dealer-friendly updates to its websites.

by Staff
December 20, 2012
2 min to read


LOS ANGELES, Calif. — Westlake Financial Services announced major updates to its DealerCenter website, which boasts a new graphical interface, profit matrix, promotional redemption and an enhanced “auto structure all” filtering.

“When you are the number one lender with used car dealers, you have to listen to dealers’ feedback and suggestions,” says David Goff, director of marketing. “After extensive roundtables and testing, we are excited to introduce a website that not only looks new and fresh, but also incorporates new features that will make it easier for dealerships to do more deals and make more money.”

Ad Loading...

DealerCenter is operated by Nowcom Corporation, Westlake’s sister company under the Hankey Investment Group umbrella. DealerCenter is the business portal that houses Westlake’s proprietary Buy Program software as part of a full-fledged online DMS solution.

New key features include:

New Graphical Interface: Dealers can now more easily track their funding notices, contracts in transit, turned down deals and pending deals from their homepage. They can also manage their inventory, repurchase demands and outstanding titles.

Profit Matrix: The new Profit Matrix is housed within Westlake’s Buy Program inside DealerCenter. After running a customer’s credit, the dealer will receive up to nine approvals across all of Westlake’s programs, allowing the dealers to select the deal structure that works best for them and the customer. The results are presented in an easy-to-read matrix.

“Auto Structure All” Filtering: “Auto Structure All” highlights the vehicles within a dealer’s inventory that will provide the maximum profit per deal. With the new DealerCenter, dealers can now filter what type of vehicle a customer is looking for and approve that one customer on multiple vehicles on the lot with one click of a button.

Ad Loading...

Promotion Redemption: Dealers can now redeem coupons and promotions they have earned on the deals they are working in the system, giving them accurate final deal numbers

Enhanced Deal Tracking: Dealers can now track their deals currently submitted to Westlake in real time. “This was a popular request,” Goff explained. “Dealers can now communicate directly with the Westlake originations team to provide updated deal docs and resolve funding delays. This will help increase the funding time on each deal.” 

More F&I

Cover image for a BOK Financial report titled “Timing the market: How avoiding volatility entirely can hurt long-term reinsurance program performance.” The image shows several road construction barricades with flashing amber warning lights lined up in a nighttime work zone. Beneath the image, red text explains that avoiding volatility can mean falling behind inflation and missing market rebounds that drive long-term surplus growth. The BOK Financial logo appears at the bottom right.
SponsoredMay 8, 2026

Timing the Market Can Hurt Long-Term Program Performance

For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.

Read More →
Ryan Ruff, The 90/10 Rule, Automotive Training Academy, Sales Series
F&IMay 6, 2026

The 90/10 Rule

In this video, Ryan Ruff explains the rule that elite sales professionals use to turn ordinary conversations into unforgettable customer experiences.

Read More →
Photo of essential oil diffuser on desk next to laptop
F&IMay 4, 2026

Your Office Is Talking

What’s the atmosphere saying about you to your customers? You can make minor adjustments and additions that transform your space into one that creates trust with the people on the other side of the desk.

Read More →
Ad Loading...
"Effective training ensures the customer’s needs remain at the heart of everything we do. When that is the focus, both sales and profits naturally improve." by Rick McCormick with F&I and Showroom logo and picture of Rick McCormick
F&IMay 1, 2026

F&I Training Fundamentals

How can auto dealerships help F&I managers fulfill their vital role in the most effective ways? Industry expert Rick McCormick shares his insights on the best ways to train these professionals and help them maintain good habits.

Read More →
Photo of car tire and the tread mark it left in snow
F&Iby Hannah MitchellApril 29, 2026

Not Just Any Tire Will Do

More consumers and businesses are opting for all-season options for various reasons as safety, sustainability and convenience push practical change.

Read More →
Photo of robot holding a laptop
F&Iby Hannah MitchellApril 27, 2026

How AI Will Drive the Next Wave of Innovation in Finance & Insurance

It’s time to take the next digital step to free F&I managers to handle the most challenging aspects of customer meetings.

Read More →
Ad Loading...
Photo of notepad and pen next to computer keyboard on desktop
F&IApril 13, 2026

Control in Sales Is an Illusion

Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.

Read More →
Photo of external keyboard on office deak next to window
F&IApril 7, 2026

The Limited Warranty Game

Bringing it in-house benefits the dealership and its customers.

Read More →
Woman in casual clothing sitting at a desk
F&Iby Rick McCormickMarch 31, 2026

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

Read More →
Ad Loading...
Photo of man's hand on laptop computer keyboard with blank screen
F&IMarch 16, 2026

There Is Always one More Product

Helping F&I customers understand complementary offerings is likely to lead to more sales, based on the success of a high-performing practitioner of the philosophy.

Read More →