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Complianceby StaffMarch 29, 2016

TrueCar Releases Plans to Win Back Dealers

On Easter Sunday, TrueCar announced plans to alter its business model in an attempt to win back dealers after a tumultuous 2015. Company CEO Chip Perry reassured dealers in a video posted on the company’s site that things will be different this time around.

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F&Iby StaffMarch 29, 2016

Black Book's New Solution Aims to Lower Customer Campaign Costs

In an automotive climate where dealer profits are shrinking and vehicle advertising costs remain high, Black Book's new solution aims to reel in advertising campaign costs to help dealers maintain profitability.

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Digitalby StaffMarch 29, 2016

New eBook Outlines Five Most Critical IT Priorities

Helion Automotive Technologies' new eBook outlines the five most critical information technology priorities for auto dealerships: wireless, Internet, collaboration tools, video conferencing, and security.

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Showroomby StaffMarch 29, 2016

Cox Automotive Brands Combine to Offer Dealers Refined Marketing

Officials said the integration of Autotrader, Kelley Blue Book and Dealer.com will grant dealers access to millions of online shoppers every month who are ready to purchase a vehicle.

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F&Iby StaffMarch 24, 2016

Cox to Integrate Dealertrack's Service Tool With Xtime's Retention Solutions

Cox Automotive says the integration will help dealers better capitalize on customer loyalty and operational efficiency for their parts and service departments.

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F&Iby StaffMarch 24, 2016

CreditMiner Adding 3Screen and 3Qual to Basis F&I Platform

The new feature allows the firm's BASIS F&I platform to prescreen or prequalify consumers against all three credit bureaus and receive a full file return, according to the company.

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Showroomby StaffMarch 24, 2016

J.D. Power: TrueCar Tops Shopper Satisfaction Rankings

TrueCar led the way in J.D. Power’s 2016 Third-Party Automotive Website Evaluation Study, followed by Carfax and Cars.com. Visual web and minimalist navigation tools were the main drivers of shopper satisfaction.

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F&Iby StaffMarch 24, 2016

Only 30% of Customers Return to Selling Dealer for Service, Study Reveals

Customers aren't coming back to their dealerships for their repairs, according to Cox Automotive's 2016 Maintenance and Repair Study. It shows that more vehicle owners are choosing to go elsewhere because they feel they'll get a better price.

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F&Iby StaffMarch 24, 2016

Dealertrack, Dealer.com and MakeMyDeal to Combine Forces

Cox Automotive is bringing the three brands together as part of several enhancements the company is planning for its Dealer.com websites.

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F&Iby StaffMarch 23, 2016

ACA, Westlake Agree to Pay $7.4 Million in Relief to Mass. Consumers

American Credit Acceptance and Westlake Financial Services have agreed to pay $7.4 million to Massachusetts consumers to settle the state regulator's charges that they charged excessive interest rates on subprime loans.

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