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Compliance•by Staff•September 2, 2015

Dealer to Pay $12,500 Fine for Illegal Leasing Practices

Credit Connection Auto Sales in central Pennsylvania has settled with the state’s attorney general for allegedly leasing vehicles that needed a considerable amount of repair work and using lease agreements that did not comply with federal law.

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F&I•by Staff•September 2, 2015

Digitizing the F&I Process Increases Consumer Satisfaction, Study Shows

A new study commissioned by MakeMyDeal and F&I Express showed that consumers who experience a digitized F&I process were more satisfied, more likely to return for their next vehicle purchase and more likely to refer the selling dealership to friends and family.

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F&I•by Staff•September 1, 2015

CNA National Marks 20th Anniversary of Purchase by CNA

It has been 20 years since CNA National was purchased by CNA, one of the nation’s oldest and largest insurance companies.

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F&I•by Staff•September 1, 2015

Larry H. Miller Store Manager Makes Top 25 Young Professionals List

Jarred Black, store manager of Larry H. Miller Volkswagen Lakewood, was named by ColoradoBiz Magazine to its sixth annual list of the Top 25 Most Influential Young Professionals in Colorado.

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F&I•by Staff•September 1, 2015

Mazda Unveils All-New 'Retail Evolution' Dealership Design

The open concept floorplan offers business transparency and upscale décor featuring natural materials. The first Retail Evolution dealership built from the ground up to this exacting standard will be Mazda of Everett in Seattle, Wash., which opened late last month.

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Showroom•by Staff•September 1, 2015

Eyewitness Surveillance Secures $15 Million Line of Credit

The new financing will bolster enhancements to the video-monitoring solutions provider’s existing product line and pave the way for strategic growth and market penetration.

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Showroom•by Brittany-Marie Swanson•September 1, 2015

CNCDA Says Tesla’s Referral Program Violates Bird-Dogging Ban

The California New Car Dealers Association has called on the California Department of Motor Vehicles to investigate Tesla Motors’ referral program, which the trade groups said constitutes “bird-dogging.”

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F&I•by Staff•August 31, 2015

Manheim Opens Riverside Facilities to Assist in Used-Vehicle Evaluations

Manheim recently unveiled a new indoor vehicle inspection facility and the Kelley Blue Book Resource center at its California Service Center in Riverside, Calif.

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Compliance•by Staff•August 27, 2015

Consumer Complaints Hit 677,000, CFPB Reports

The Consumer Financial Protection Bureau has received more than 677,000 consumer complaints as of August 1, according to the bureau’s monthly consumer complaints snapshot. The biggest increase was in credit reporting complaints.

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F&I•by Staff•August 27, 2015

Payment Gap Between New and Used Hits All-Time High in Q2, Experian Reports

The rise in new-vehicle prices continued in the second quarter, with more consumers turning toward the used market and leasing. Loan terms also continued to stretch.

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