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F&Iby StaffMarch 20, 2014

Ford Awarded for Service Contract Excellence

Ford Motor Co.’s service contract business was recognized by the Global Warranty and Service Contract Association last week for its customer-driven, innovative approach to reviewing claims.

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Auto Financeby StaffMarch 20, 2014

Banks, Credit Unions Feeling New Regulatory Burdens

A recent survey found that U.S. banks and credit unions are carrying a much heavier regulatory and risk management burden than they were a year ago. This is due in part to heightened concern over the mortgage guidelines recently finalized by the CFPB.

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F&Iby Gregory ArroyoMarch 20, 2014

Allstate President Resigns

Douglas Herberger resigned from his post as president of Allstate Dealer Services this week. A replacement has not been named, but the company told industry partners on Tuesday it’s already in the process of transitioning to new leadership.

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F&Iby Brittany-Marie SwansonMarch 20, 2014

CFPB is ‘Least Accountable’ Federal Agency, Lawmaker Charges

Rep. Jeb Hensarling, on behalf of the House Financial Services Committee, released a video Monday calling on the CFPB to make its advisory council meetings open to the public.

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F&Iby StaffMarch 18, 2014

Ron Martin Releases F&I Sales Training Book

The president of VisionMenu has released an expanded edition of his previous book. It now includes improved sales pitches, word-tracks and closes.

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Complianceby StaffMarch 18, 2014

FTC Charges Ark. Dealer With Not Displaying Buyers Guides

After being warned that it was failing to adhere to the FTC’s Used Car Rule, the Abernathy Motor Co. was charged with not displaying a Buyers Guide on used vehicles offered for sale. Each violation could result in a civil penalty of up to $16,000.

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F&Iby StaffMarch 18, 2014

MaximTrak F&I Suite Recognized by 'CIO Review'

The publication reported in a recent edition that MaximTrak Technology’s F&I Suite has helped auto dealerships deliver a better buying experience for their customers.

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Auto Financeby StaffMarch 18, 2014

Survey: Bankers Preparing for Higher Credit Losses

Banks and credit unions believe they will eventually need to boost allowances for loan and lease losses by nearly 50%, according to a recent survey by Sageworks, a financial information company.

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Digitalby StaffMarch 18, 2014

MileOne Automotive Deploys StoneEagle’s F&I Reporting Platform

The sales and service delivery network has implemented the SEcureMetrics F&I and sales reporting platform at its dealerships across Maryland, Pennsylvania, Virginia and North Carolina.

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Auto Financeby StaffMarch 13, 2014

Ally’s Bill Muir to Retire by Year’s End

Ally announced today that William Muir, the company’s current president and head of Dealer Financial Services business, will retire at the end of 2014. Replacing him will be Jeffrey Brown.

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