MENU
SEARCHMENUSEARCH
A good meet and greet in the showroom should seamlessly transition into an F&I manager’s discovery process. But before you ask your next customer how many miles he or she averages per year, check out John Vecchioni’s F&I Tip of the Week.
Read More →United Car Care’s John Vecchioni, also known as the F&I Coach, reminds F&I managers about the importance of partnering with sales and service in this week’s Tip of the Week
Read More →United Development Systems’ Gerry Gould completes his five-part series on the business office's Top 5 responsibilities with a few words on the importance of driving customer and employee satisfaction.
Read More →
Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes.
Read More →Rising to defend the industry in the pages of Newsweek, the editor learns that it’s not always easy to explain what goes on in the F&I office.
Read More →
A five-minute interview can go a long way toward putting customers at ease, and it may even lead to a nice boost in F&I profit per vehicle retailed. F&I trainer breaks down the process.
Read More →In the ‘70s, it was the assumptive close. In the ‘80s, it was step-selling. The ‘90s brought along the F&I Menu. Expert shows you how F&I’s newest upgrade can take sales and profits from ‘woe’ to ‘WOW.’
Read More →F&I veteran gives 10 reasons why you should set aside the old ways of doing business and embrace the new reality facing the industry.
Read More →
The current market environment will definitely separate the survivors from the victims. F&I expert provides a road map for doing more than just weathering today’s economic storm.
Read More →Do FICO scores mean anything anymore? Kyle Madsen, business manager at Del Amo Motorsports in Redondo Beach, Calif., asks that question every time he has to rehash a deal for a customer with a 680 FICO score.
Read More →