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ArticlesMay 1, 2009

Tackling Adverse Action Notices

Knowing what triggers an adverse action notice can definitely be baffling, but so can the rules governing content and timing. Legal expert weighs in with part II of PSFI’s series on adverse action notices.

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NewsApril 21, 2009

FTC Raises the Stakes on Violators

The Federal Trade Commission (FTC) upped the ante on abuses of the FTC Act by increasing the maximum civil penalty for unfair and deceptive acts and practices from $11,000 to $16,000 per violation.

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ArticlesApril 1, 2009

12 Hot-Button Issues for 2009

As state and federal regulators increase their vigilance of finance transactions, dealers will need to be on high alert when it comes to their F&I processes. Former compliance regulator addresses F&I's brave new world of compliance.

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ArticlesApril 1, 2009

Part II: Tackling Adverse Action Notices

Knowing what triggers an adverse action notice can definitely be baffling, but so can the rules governing content and timing. Legal expert weighs in with part II of F&I's series on adverse action notices.

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NewsMarch 2, 2009

NADA Seminar Takes ‘Deeper Dive’ Into FTC Red Flags Rule

NADA Regulatory Affairs Directory Paul Metrey and attorneys from the Federal Trade Commission (FTC)’s Division of Privacy and Identity Protection — which drafted and enforces the Red Flags Rule — will present a virtual seminar “A Deeper Dive into the FTC Red Flags Rule” on March 26 from 1 to 3 p.m. EST.

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Articlesby Gregory ArroyoMarch 1, 2009

Say Hello to Your New Customer

I asked the question several times while walking the show floor at the National Automobile Dealers Association’s convention in New Orleans. But it was obvious no one was ready to put their finger on when this economic crisis will turn the corner.

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Articlesby Gregory ArroyoJanuary 21, 2009

F&I Red Flags 101

A Red Flag is a pattern, practice or specific activity that indicates the possible existence of identity theft.

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ArticlesDecember 1, 2008

Game On for Red Flags

Many financial institutions and creditors around the country have spent the last six or so months working diligently to implement their identity theft prevention programs as mandated by Congress and the Federal Trade Commission’s new Red Flags Rule.

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Articlesby Gregory ArroyoNovember 1, 2008

The Ties That Bind: Tightening Advances Choke Sales

OK, so I need to ditch the tie and suit. At least that’s what Deanne Kornacki told me after one of the workshops at our Powersports F&I Conference in September.

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ArticlesOctober 1, 2008

FTC Disconnecting Telemarketing

Dealers have all kinds of technology available these days to help them increase profitability, operate more efficiently, and generally make their lives easier. Like anything else, technology can come with legal baggage, and care must be taken to avoid an unintended compliance violation.

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