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NewsApril 28, 2015

Annual Cost to Own a Vehicle Falls 2%, AAA Finds

Decreases in gas prices and finance charges related to auto loans fueled the decline, but rises in maintenance and tire replacement costs make F&I protections an important consideration for vehicle owners.

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NewsApril 22, 2015

GWC Warranty VSCs Now Available in All 50 States

After receiving regulatory approval in Alaska, the F&I product provider announced that it's now able to operate in all 50 states.

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NewsApril 2, 2015

Pelican Auto Finance, AUL Partner on New VSC Program

The subprime auto finance source joined forces with AUL to develop a new vehicle service contract program.

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ArticlesJanuary 21, 2015

The D.R.I.I.L. That Kills

Menu expert says technology can’t solve everything. He breaks down five behaviors that can doom a dealership’s bottom line.

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Articlesby Rick McCormickJanuary 21, 2015

F&I’s Core Principle

F&I trainer says that making the process all about the customer creates a buying environment that no amount of selling can create.

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ArticlesDecember 17, 2014

Culture Change

Faulkner-Ciocca Ford is achieving big numbers in its small Pennsylvania borough. The secret to the store’s success is an approach that has torn down the walls between sales and F&I.

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Newsby Gregory ArroyoNovember 20, 2014

CFPB Needs a New 'Tool,’ Study Finds

F&I and Showroom delves into a new study commissioned by the American Financial Services Association. It concludes that the CFPB’s use of the BISG proxy method is “conceptually flawed” and could lead to overstatement of alleged harm to consumers.

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NewsOctober 7, 2014

5 Serra Nissan Employees Arrested

The indictment of the five dealership employees follows federal charges levied against two other Serra Nissan sales managers earlier this year. They are facing federal charges related to a scheme to fraudulently boost loan approvals and car sales.

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Articlesby Rick McCormickAugust 14, 2014

10.5 Ways to Create Customer Interest

The magazine’s resident F&I pro thinks F&I managers can take a cue from the Duke of Wellington, who once said, ‘Wise people learn when they can. Fools learn when they must.’

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NewsJuly 22, 2014

Joe Verde Releases New eBook

The new eBook explains the 10 technical skills every automotive sales manager needs to help his or her salespeople improve. The eBook is the second in a planned series and is available for free.

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