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NewsOctober 27, 2011

Gen X, Y Not as Brand Loyal as Older Generations, GfK Automotive Reports

A survey by GfK Automotive indicated that Generations X and Y are more concerned with their home entertainment systems, smartphones and the Internet than what car they drive.

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NewsJuly 7, 2011

TrueCar.com Study: Youthful Car Brands Lead Generation Y Buyers

A study by TrueCar.com showed that Generation Y buyers tend to lean toward Scion, Mitsubishi and Mazda brands.

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Done Dealby Gregory ArroyoMarch 11, 2011

Don’t Let Gen Y Distract

The industry is on the verge of regaining some of the control it lost to the Internet, but the way dealers view technology must change before order is restored.

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Articlesby Gregory ArroyoMarch 1, 2011

Mobilizing the Dealer Experience

Mercedes-Benz Financial Services is taking its mobile strategy where no organization has gone before, but officials say the company won’t push its vision of the future on dealers.

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NewsJanuary 18, 2011

Gen Y Loyal, Less Forgiving, New Study Says

When it comes to brand loyalty, Generation Y, which accounts for more than 20 percent of the U.S. population, is going to make manufacturers work, according to results from a new study released by Deloitte.

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NewsJanuary 12, 2010

Survey Says Auto Industry’s Image Improves With Gen Y

At 75 million strong and coming of age, Generation Y may have what it takes to re-shape the wavering U.S. automotive industry, according to a new survey.

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Articlesby Ronald J. ReahardApril 1, 2008

F&I in an X&Y World

Is your current F&I sales process adding value or alienating customers? In today’s world of Google, Myspace and YouTube, word-tracks are like 8-tracks: obsolete. Expert explains how to give today’s Generation X and Y customers what they want: a fast-paced, non-confrontational buying experience.

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