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ArticlesNovember 21, 2019

Good Recruiting Today Could Save Your F&I Department Tomorrow

Younger workers are interested in working at dealerships, which is good news for F&I. But they will be drawn to those employers who offer opportunities and benefits that may not fit your current structure.

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ArticlesSeptember 18, 2015

Rethinking the Showroom Generation Gap

The magazine’s newest contributor says the relationship between old car dawgs and new-age techies doesn’t have to be tumultuous.

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NewsJuly 31, 2014

Gen Y Overtakes Gen X in Car Buying, J.D. Power Says

Gen Y consumers have accounted for 26% of new-vehicle retail sales in the past year, putting sales attributed to that generational group ahead of Gen X for the first time.

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NewsNovember 12, 2013

F&I Offers Highest Income Potential, NADA Workforce Study Reveals

Produced in partnership with DeltaTrends, the comprehensive report analyzes a vast array of data on dealership trends to help dealers manage their workforce. Among its many findings, the report shows F&I managers as having the highest income growth potential vs. other departments.

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ArticlesJuly 15, 2013

Speaking Millennial

The head of Ally Insurance offers a few thoughts on how the industry can drive a better connection with the ‘connected generation.

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Articlesby Gregory ArroyoMarch 13, 2012

Updating F&I

Connecting F&I to the digital world was the talk at the annual dealer and lender conventions last month, and opinions varied on what the F&I office of the future will look like.

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Done Dealby Gregory ArroyoMarch 12, 2012

We’re Back

Fresh from AFSA and NADA, the editor believes the auto industry is not only back, it’s strong and ready to push forward — and that goes for finance, too.

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On the Pointby Jim ZieglerMarch 12, 2012

Generationally Speaking

From outrage over factory-mandated image programs to TrueCar, ‘Da Man’ delves into the hot-button issues on dealers’ minds at NADA 2012.

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NewsJanuary 19, 2012

59 Percent of Gen Yers Favor Hybrids, Deloitte Reports

Gen Y's affinity for hybrid vehicles could make it the generation that leads car buyers away from traditional gasoline-powered vehicles, according to Deloitte LLP’s new survey.

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ArticlesJanuary 17, 2012

New Kids on the Block

Gen Y might be a mystery to some, but Kelly Wadlinger says she has cracked the code for recruiting, hiring and retaining a generation that’s 75 million members strong and coming of age.

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