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Articles•Gerry Gould•July 12, 2022

To Do or Not to Do

F&I managers should channel a “do it right” mindset when conducting business, and following a few tried and true practices can increase your profits.

Articles•Gerry Gould•May 12, 2022

What’s Wrong with F&I Turnover

The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.

Articles•Rick McCormick•May 12, 2022

Do This, Not That!

Here are two truths that reveal the concepts of a powerful process that moves customers and us.

Articles•John Tabar•April 12, 2022

F&I for Non-F&I Managers

Raising the F&I acumen of all managers associated with sales is a smart move.

Peak Performance•Rick McCormick•April 12, 2022

Find the Onion!

If you are good at discovering purpose, people will like you and trust you, and if you are selling, they will buy from you.

News•Staff•March 31, 2022

iA American Introduces The 15-Minute F&I Turn and New Las Vegas Training Facility

An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.

Peak Performance•Rick McCormick•February 22, 2022

Close on Something Else

Welcome an objection, embrace it and create an irresistible offer that makes “yes” easy, and then close on something else.

Articles•John Tabar•January 27, 2022

Computers Can Smell Fear

Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.

Peak Performance•Rick McCormick•January 25, 2022

F&I Customers Are Just Like Us!

Continue to study the different customer types and personalities and how best to serve them, and remember: We are customers too.

Peak Performance•Rick McCormick•January 4, 2022

Connecting Over Closing!

Here are a few ways to move your focus from closing to connecting.

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