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Newsby StaffJuly 18, 2019

APCO Appoints McKenna to SVP Role

Former Autotrader executive Matt McKenna has joined APCO Holdings as senior vice president of GWC Warranty and APCO Marketing.

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ArticlesCover StoryJuly 16, 2019

Dawn Walston Dares to Succeed at Titus-Will Toyota

Dawn Walston worked her way up from service cashier to vice president and general manager of Titus-Will Toyota in Tacoma, Wash., forging a career path that shattered stereotypes and earned national and international recognition for herself and her family-owned dealer group.

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Newsby StaffJuly 3, 2019

Protective Dealers Get Consumer-Facing F&I Videos

Citing a lack of resources for car buyers who want to research F&I products online, Protective Asset Protection has launched a series of educational videos for dealer websites.

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Newsby StaffJuly 1, 2019

DealerSocket Delivers ‘Seamless’ Integration of Credit and Finance Process

DealerSocket announced a series of new enhancements designed to simplify workflows by fully integrating the credit application process directly into its CRM and iDMS software.

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Newsby StaffJuly 1, 2019

NAC: Industry Trends Drove Service Contract Refresh

Vehicles and transportation options are changing, National Auto Care executives say, and F&I products must evolve to keep up.

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Newsby StaffJune 19, 2019

Study: Off-Lease Supply Drives Pre-Owned Demand

TransUnion analysts report more consumers in the prime and superprime credit tiers are choosing to buy used as off-lease units continue to flood the market, offering a budget-friendly alternative to increasingly expensive new cars.

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ArticlesJune 18, 2019

3 Steps to Cure F&I Burnout

Sales and managerial incompetence, cash customers, and bad weather all can contribute to severe F&I burnout and greener grass disease. Before you attempt to make a change while your performance is trending downward, try this three-step process guaranteed to positively influence your situation.

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Newsby StaffJune 17, 2019

PassTime Adds AT&T Connectivity

PassTime announced the addition of AT&T Internet of Things connectivity to its suite of automotive and powersports asset management products and solutions.

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Newsby StaffJune 17, 2019

Study: Dealer Data Plagued by Human Error, Insider Threats, Deliberate Sabotage

Shred-it’s 2019 Data Protection Report reveals the owners of more than half of all large U.S. businesses that suffered a breach said external vendor errors were to blame.

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ArticlesJune 17, 2019

Is Technology Changing F&I or Is F&I Changing Technology?

The rapid evolution and advancement of dealership systems and selling tools has led some F&I managers to fear new technology and others to embrace it. Whether you’re in Flintstones or Jetsons mode, you need a plan to meet or exceed your customers’ expectations.

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