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KPA has been named as a 2019 Online Learning Library Top 20 Company by Training Industry Inc. for the second consecutive year.
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Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to do with the way you’re using it.
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Voters in the 2019 Dealers’ Choice Awards ranked RoadVantage No. 1 in the F&I Products category, the company’s third straight Diamond award and fifth straight contest with at least one win.
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The Assurant Performance Institute’s new Financial Service Manager courses are designed to improve overall dealership production while elevating top F&I performers.
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Vision Dealer Solutions has added product videos produced by Reahard & Associates to its proprietary VisionTouch F&I menu.
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F&I director offers four tips you can use to start your day with a bang and maintain a level of urgency that will fuel your presentations and make your time between customers more productive.
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Sales and managerial incompetence, cash customers, and bad weather all can contribute to severe F&I burnout and greener grass disease. Before you attempt to make a change while your performance is trending downward, try this three-step process guaranteed to positively influence your situation.
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The rapid evolution and advancement of dealership systems and selling tools has led some F&I managers to fear new technology and others to embrace it. Whether you’re in Flintstones or Jetsons mode, you need a plan to meet or exceed your customers’ expectations.
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To improve your per-copy average and develop selling skills that will last the length of your F&I career, quit making excuses and start allowing customers to express the needs your products were designed to meet.
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A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.
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