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F&I expert lists six moves F&I pros can make to improve the customer experience and increase production.
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The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.
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The F&I product provider announced the hiring of Amy Counts as an account executive. The 18-year industry veteran has served in various roles at Reynolds and Reynolds and RouteOne.
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Aside from selling VSCs on the service drive, the magazine’s F&I wiz says there are five other opportunities to capture a missed service-contract sale.
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A new study commissioned by MakeMyDeal and F&I Express showed that consumers who experience a digitized F&I process were more satisfied, more likely to return for their next vehicle purchase and more likely to refer the selling dealership to friends and family.
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Joe St. John may be the newest F&I trainer at Industry Summit, but he has a long history in the car business and some strong opinions about the future of the F&I office.
Read More →AUL Corp. was named one of the North Bay Business Journal’s ‘Best Places to Work in the North Bay,’ the second time the provider of used-vehicle service contracts has earned the distinction.
Read More →The auto finance industry originated nine million auto loans through the first four months of year, totaling $182.9 billion. Equifax said these were the highest levels for this time of year since it began tracking auto finance data.
Read More →The magazine’s annual conference will feature two workshops and two panels that will take a look at the digital challenges and opportunities facing the F&I office.
Read More →The new location represents Wells Fargo Dealers Services’ 56th Regional Business Center. It’s also the first of two new offices the company plans to open in 2015.
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