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Some of it should be given to the customer, but that doesn’t mean the F&I office relinquishes the process. In fact, a different approach both builds trust and boosts sales.
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In this video, Reese Dailey of the Automotive Training Academy by Assurant explains how to handle a customer who isn’t willing to listen to your pitch.
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Trent White of the Automotive Training Academy by Assurant explains how to help customers see the high cost risk with even the most reliable vehicles.
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In this video, Trent White explains how to win the deal before it starts.
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In this video, Dwayne Wiggins explains how personalized conversations can lead to more service contract sales.
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Paint pictures of need for customers, and they’ll be much more likely to buy protection.
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In this video, Scott Wehman unlocks the secret to closing more sales with simple yet powerful trial close questions that ensure you and your customers are always on the same page.
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In this video, Josh Krach with the Automotive Training Academy by Assurant provides you with a great question to ask your customers to reveal their true buying motives.
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