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Newsby StaffSeptember 1, 2023

Infotainment Not So Entertaining

Survey finds it still causes more multimedia problems for vehicle consumers than any other feature.

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Newsby StaffMay 28, 2021

Audi SQIL Program Boosts Vehicle Quality

The SQIL strategy focuses on building up supplier capabilities versus finding new sourcing, punitive fines, and enhanced surveillance when suppliers don’t deliver. 

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NewsMarch 3, 2015

J.D. Power: In-Car Tech Impacting Dependability, Brand Loyalty

Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.

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NewsFebruary 15, 2012

Vehicle Dependability at Historic Highs, Reports J.D. Power

A study by J.D. Power and Associates revealed that strong initial quality of 2009 model-year vehicles translated into historically high levels of vehicle dependability in 2012.

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NewsNovember 8, 2011

Toyota, Lexus Perceived Quality Scores Improve, ALG Reports

ALG’s Fall 2011 Perceived Quality Study revealed that Toyota’s perceived quality score rose more than 2 percent over the last six months while Lexus once again came out on top among luxury brands.

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NewsJune 24, 2011

J.D. Power Study: Initial Quality of Recent Vehicle Launches Declines

J.D. Power and Associates’ study found that the initial quality of recent vehicle launches fell by 10 percent to an average of 122 problems per 100 vehicles in 2011.

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NewsNovember 2, 2010

Toyota’s Quality Image Rebounds in ALG Study

ALG today announced that Toyota’s perceived quality score (PQS) registered a sharp 5 percent increase in the last six months, with the carmaker bouncing back to second place from sixth among mainstream brands in ALG’s Fall 2010 Perceived Quality Study.

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