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Best Practice for Optimizing Service Absorption and Dealership Profitability

Increasing a dealerships service absorption begins with the reconditioning for its used car inventory and ends with the timely service marketing of those customers.

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Fixed-Ops Specialist Issues Warning

A visit of service departments across the nation revealed that 25% of service lifts are out of compliance with the OSHA’s vehicle lift maintenance and inspection standards. Fixed-ops expert issues a warning and offers four recommendations for maintaining worker safety.

Lithia: More Acquisitions, More F&I Money

Lithia Motors’ first-quarter results include continued gains in F&I penetrations and revenue, a result the dealer group credits to its aggressive acquisition strategy.

NADA: New-Car Dealerships Employ Record Numbers in 2016

According to the trade group’s NADA Data 2016 report, dealership employees had one of the highest average salaries of any industry.

Dealertrack Acquires ASR Pro

Dealertrack announced this week it has acquired all the assets of ASR Pro, a provider of a web-based multipoint-inspection solution and fixed-operations services for dealerships.

Auto/Mate Announces Mobile Solution for Service Departments

Auto/Mate rolled out a new mobile solution for the service department that's designed to allow service advisors to view DMS information and conduct service writeups from the service lane.

Dealers United Offers Special on TimeHighway’s Service Solutions

Jumping into the service side of the dealership, Dealers United offers members a discount on online scheduling solutions with TimeHighway.com.

Priming the Service ‘Up’ for Upsell Opportunities

In February, the magazine’s resident fixed-ops expert laid out a primer for establishing a sales process for parts and service. This month, he offers a three-step process for welcoming service customers

Auto/Mate Updates Fixed-Ops Module

Auto/Mate Dealership Systems announced it has added Automated Dispatch and Electronic Repair Order functions to the fixed-operations module in its dealership management system software.

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Top Priorities for 2012

Four marketing and dealership experts tell the magazine’s sales strategist to expect big things from social media, mobile marketing and data mining in 2012.