FI showroom red and grey logo
MenuMENU
SearchSEARCH

Fixed-Ops Revenue Rising

People keeping vehicles longer and driving more miles is increasing parts and service needs.

March 2, 2023
Fixed-Ops Revenue Rising

Customers keeping vehicles longer is driving increased parts & service revenue.

IMAGE: Pexels/Malte Luk

2 min to read


Parts-and-service revenue is on the rise, reported six publicly traded new-vehicle groups in the fourth quarter and year-over-year for 2022.

The groups combined reported same-store parts-and-service revenue of $12.7 billion last year, an increase of 10.5% year-over-year. For the fourth quarter, the companies reported $3.4 billion in same-store parts-and-service revenue, up 9.1%.

Ad Loading...

“We expect continued growth throughout 2023” in fixed operations, Chris Holzshu, chief operating officer of Lithia & Driveway Motors, said in a conference call to announce fourth-quarter and full-year 2022 results.

Holzshu noted that the average age of vehicles has increased, as people now keep their vehicles longer.

Lithia reported same-store service, body and parts revenue of $642.7 million for the fourth quarter, an increase of 8.5%. Service, body and parts revenue increased an estimated $2.2 billion for the full year, up 9.8% compared to 2021.

AutoNation reported $1 billion, or a 7.2% increase, in same-store parts-and-service revenue for the fourth quarter and $4 billion for the year, up 8.8% year-over-year.

AutoNation Inc. CEO Michael Manley in a separate conference call also cited the rise in customer miles.

Ad Loading...

“I think it really reflects the fact that there have been more miles driven,” Manley said. “There’s a direct correlation between miles driven and expense to keep the vehicles on the road safely.”

Sonic Automotive, Charlotte, N.C., reported same-store parts, service and collision repair revenue of $404.8 million for the fourth quarter, up 16.9%, and $1.6 billion for the year, up 18.5%.

Sonic’s figures are for its franchised segment, not its Echo Park used-only stores. Sonic Automotive President Jeff Dyke said he expects “mid- to high-, single-digit growth, if not a little better,” in fixed operations for 2023.

“We saw 12% growth, I think, in January,” Dyke said in an earnings call. “It should be a fantastic year, from a fixed (operations) perspective.”

Asbury Automotive Group of Duluth, Ga.; Group 1 Automotive, Houston, Texas; and Penske Automotive Group, Bloomfield Hills, Mich.; reported similar increases for fourth-quarter and full-year fixed-operations revenues earlier this year.

Ad Loading...

Statistics from the Federal Highway Administration show miles traveled are on the rise. The organization estimates vehicle miles traveled on U.S. roads and highways was about three trillion from January through November 2022. Though miles traveled were up just 1.2% from 2021, they increased 12.4% over 2020.

Vehicles are also older. The average age was 11.7 years as of the third quarter of 2022, up from 11.5 years in 2021, according to Experian Automotive.

More vehicles also now fit the 6- to 12-year-old category. In 2022, 99.3 million vehicles were that old, up 6.2% since 2021, Experian Automotive reported.

Combined, those factors will drive increased service needs.


 

 

Originally posted on Auto Dealer Today

More Showroom

exterior daytime image of Porsche North Miami dealership
Showroomby Lauren LawrenceMay 22, 2026

Holman Opens Porsche Dealership in Miami

The North Miami store features the brand’s signature Destination Porsche design concept, combining contemporary architecture and technology to create what the auto group calls an ultra-luxury experience.

Read More →
Outside of a Cadillac dealership.
Showroomby Lauren LawrenceMay 20, 2026

Chicago to Gain Cadillac Rooftop in 2027

The two-story Cadillac dealership is being constructed at the former Lincoln Yards site, owned and operated by Canada-based Jack Carter Auto Group.

Read More →
Photo of sold Ford store exterior
Showroomby Hannah MitchellMay 11, 2026

Mid-Atlantic Ford Store Has New Owner

A growing Maryland automotive group is only the 93-year-old dealership’s third owner after its longtime proprietors retired.

Read More →
Ad Loading...
groundbreaking ceremony for new Barrington Porsche dealership with Murgado Automotive Group and Joseph Nicholas Construction
Showroomby Lauren LawrenceMay 11, 2026

Porsche Dealership Breaks Ground in Illinois

Barrington Porsche will be the new location for Murgado Automotive Group’s existing Porsche dealership currently in the Motor Werks of Barrington auto mall.

Read More →
aerial view of Fireside Honda in Ohio
Showroomby Lauren LawrenceMay 6, 2026

Michigan Auto Group Acquires Ohio Rooftops

Feldman Automotive Group added two new brands, Honda and Toyota, to its portfolio with its latest acquisition of four Fireside dealerships in Ohio.

Read More →
Photo of Scout Terra pickup truck outside farm building
ShowroomMay 4, 2026

California VW Dealers Go After Scout

The franchisees’ state-level actions follow a California auto dealers trade group lawsuit against the VW affiliate last year, both efforts to stop the EV maker’s plan to sell direct to consumers.

Read More →
Ad Loading...
Photo of rear of Mercedes VLE passenger van
Showroomby Hannah MitchellApril 27, 2026

EVs Gain Traction in Europe

First-quarter auto sales increased as more consumers took advantage of government incentives. Hybrid deliveries are leading the way on the electrifieds boom.

Read More →
road winding through redwood trees, California EV Market Cools, F&I and Showroom logo
Showroomby Lauren LawrenceApril 22, 2026

California Holds EV Lead Despite Annual Decline

At nearly 14%, California had the lowest zero-emission vehicle market share in the first quarter since the fourth quarter of 2021, according to the California New Car Dealers Association.

Read More →
Photo of Ford F-150 grill with nameplate
Showroomby Hannah MitchellApril 20, 2026

Will Extended-Range Autos Make Inroads?

EREVs, also known as ‘series hybrids,’ may catch on in the U.S., where they currently have barely a toehold, as automakers tilt away from some purely electric models and consumers crave more range.

Read More →
Ad Loading...
Cars on road in European city
Showroomby Hannah MitchellMarch 30, 2026

Electrifieds Lead EU New-Vehicle Sales

Hybrids in particular lead not only EV market share but all power trains on the continent so far this year as gas and diesel continue their decline.

Read More →