Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.
Compliance expert lists four shortcuts no sales or F&I professional should take in 2020. Spoiler alert: Forging the customer’s signature is still a federal crime.
Whatever happened to customer loyalty? Expert shares four proven ways to earn your next customer’s trust — and their repeat sales and service business.
The new tool lets users know who their new-car competitors are and features in-depth descriptions, rebate and incentive management, automated updates, and supply-and-demand insights.
Price uncertainty is the No. 1 reason a customer won’t visit a dealership’s service center for maintenance, according to results of a survey commissioned by Record360.
The average price of a used vehicle for model years 2011-2015 depreciated 1.7% in June, according to Black Book. On a year-over-year basis, these vehicles fell 15.4% in value.
New-vehicle registration volume returned to pre-recession levels in the third quarter thanks to a creative and willing auto finance market.
NADA Used Car Guide has replaced its NADA Online product with NADA Values Online, offering lenders and automotive dealers new features as well as a more streamlined experience.
Edmunds’ new Edmunds Express tool allows salespeople to access the site's True Market Value reports from their desktop, allowing them to easily confirm with skeptical shoppers that a dealer’s offer is a fair deal.
Pearl Technology’s hang tags sync with the dealer’s Internet pricing feeds and update the physical vehicle pricing. Features also include pre-scheduled and real-time floorplan checks, battery monitoring, and engine auto-start from a smartphone or central portal.
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