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Award-winning F&I director explains how using music during his process stimulates his customers' purchasing impulses.
Dealership expert breaks down four key elements to building a high-performance team in today’s retail environment.
Veteran salesperson and trainer traces the roots of his success to his days as a door-to-door salesman.
Focusing on CSI scores leads to missed opportunities to attract new customers and guarantee their loyalty.
F&I director advises dealership professionals to attack your work with a positive attitude and pledge to improve the workdays of those around you.
Two attorneys issue a warning about a new sales trick circulating through the industry. Their advice: If it’s too good to be true, it probably is.
F&I trainer says meeting the demand for daily improvement requires F&I professionals to create and capitalize on their own momentum. He lists 10 momentum-building books every F&I manager must read.
Sales trainer reviews the five fundamentals that separate mediocre salespeople from the true professionals.
Do you show up every day to showcase your skills, or do you show up to develop them? F&I trainer explains the critical difference.
His Madness explains why even the most seasoned and successful F&I pro needs support from the sales team.