Sales reflect improved inventories across industry over last year.
When a salesperson engages through active listening techniques, the prospect will feel heard, valued, and respected.
In dealerships that don’t have strong owner support, there could be a breakdown between sales and F&I departments and low finance department revenue.
In this video, Dwayne Wiggins with the Automotive Training Academy discusses the threshold from sales to F&I and how to ease the transition to limit customer anxiety.
Included in the event registration, all attendees will be eligible to sign up and take the ACE certification exam in one of four disciplines: F&I Specialist, Sales Management Specialist, Compliance Officer, and ACE’s newest offering, Safeguards Specialist.
In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant talks about the differences of soft and hard trial closes and how they can impact a sale.
Sales is entrepreneurship, and your pipeline is your business — you should be reviewing and analyzing this on a regular basis to grow your business.
In this video, David McKellar from the Automotive Training Academy by Assurant will discuss the difference between a statement, a question and an objection. Your ability to respond appropriately to each of these 3 responses from a customer can affect your sales results.
Dealerships that use TestDrive+ are now able to move interested customers down the sales funnel by taking them through inventory-specific payment calculations or shop-by-payment vehicle selection, and then invite the guest to schedule their test drive virtually.
If you’re trying to sell to Generation Z buyers, new data shows they have a radically different mindset from millennials and all buyers overall, requiring businesses and sales professionals to adjust tactics to close the deal.
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