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service drive sales

Service Drives Score Better Despite Longer Wait Times

J.D. Power study shows longer appointment wait times driving business to after-market providers.

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Active Delivery

Service plays a vital role in fulfilling the promise of a service contract. In this video, Paul Dosescu with the Automotive Training Academy by Assurant reviews some tips that can be passed on to the service team to help fulfill this promise.

Service Business Falls in December

Lowest reading in years exposes room for improvement, Cox Auto says.

Take Service Lane Contract Sales for a Test Drive

Service contract sales can happen in the service lane when dealers tap into this potential, says Jim Fisher, assistant vice president of Dealer Programs for AGWS.

The Million-Dollar Plan

Fixed-ops expert says dealers who aren’t selling prepaid maintenance plans in service are leaving millions of dollars on the service drive floor each year.

AutoAlert Launches Conquest Sales Tool for the Service Drive

AutoAlert’s latest product, called CreditConvert, helps dealers increase their service drive selling opportunities with real-time soft credit pulls and equity information.

DMEautomotive Releases Study on Service Apps, QR Codes

The firm’s new study shows that service customers are far more likely to use mobile apps than QR codes, but only 10 percent of auto service customers are currently using a mobile app offered by their dealer/service provider.

Dominion Offers Service-Lane Prospecting Tool

Dominion Dealer Solutions released a new tool designed to help dealerships prospect in the service lane.

[Video] Tip of the Week: F&I Manager Talks Props, Repeat Customers, Service-Drive Sales

It’s rare that a customer requests an F&I manager by name, but Gerry Gould has found one. He goes one-on-one with this longtime F&I manager to get his secrets to capturing repeat business and turning service advisors into F&I advocates. Click on the link to find out what else they talked about.

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