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How to Prevent Harassment in the #MeToo Era

HR expert urges dealers and managers to put old handbooks and premonitions aside and create an enforceable policy that aligns with current best practices.

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Auto/Mate Wins 8th Straight Workplace Award

The Albany Times Union has named Auto/Mate to its Top Workplaces list for the eighth consecutive year, ranking the dealer software company third in the mid-size employer category.

Slurs, Cussing, and Misnomers

Master the F&I language by eliminating three groups of inappropriate, inaccurate, and legally explosive words from your vocabulary.

The Silent Seminar

F&I director advises dealership professionals to attack your work with a positive attitude and pledge to improve the workdays of those around you.

National Auto Care Wins Top Workplace Award

The F&I product provider made Columbus CEO magazine’s 2016 Top Workplaces list, which is based on results of an employee feedback survey administered by WorkplaceDynamics LLC.

AutoAlert Named Top Workplace

AutoAlert, Inc. was named as one of the “Top 100 Workplaces” by the Orange County Register. AutoAlert employs 60 people at its Irvine, Calif., headquarters and another 50 in field operations.

Steve Cannon: Customer Experience Starts With Workplace Culture

Technology can only take the customer experience so far, Mercedes-Benz’s chief executive reminded attendees of the NADA Convention & Expo. He then revealed how a simple survey helped drive positive change for the German automaker.

MBFS Named to 2012 'Great Place to Work' List

For the first time in company history, Mercedes-Benz’s captive finance arm was named to the 2012 Great Place to Work list.