FI showroom red and grey logo
MenuMENU
SearchSEARCH

Ground-Level Thinking

As the market gets more and more normal – at least today’s normal – it might be a good time to look under the hood.

September 16, 2024
Ground-Level Thinking

Market normalization may be the perfect chance to do a business tune-up.

Credit:

Pexels/RDNE Stock Project

2 min to read


I recently read a Wall Street Journal report about the job market cooling for people with college degrees, particularly those new to the workforce.

The report cited data from payroll technology provider ADP that show openings requiring a bachelor’s degree fell below 2019 levels this year, and even more so for entry-level roles because many established workers are hanging onto their current jobs. It said companies are revisiting their hiring plans after the surge of pandemic-era staffing additions.

Ad Loading...

The news joins other recent post-pandemic developments, including more auto loan delinquencies, particularly among those same youngest borrowers, and the rising number of new-vehicle purchasers who are upside down on the loans for their trade-ins.

Those complications are compounded by still-high interest rates and elevated vehicle prices, though the latter are down from their peak and the Federal Reserve was expected to start lowering interest rates this year, maybe even this quarter.

As we land from the pandemic period altitudes, we sometimes find painful realities on the ground. But we should remember that the heights were particularly unusual, so normalization must be kept in perspective.

Meanwhile, it can help to focus on the things we can control instead of a broader market that sometimes feels outside any mortal’s command, including the Fed.

A few basic business areas come immediately to mind:

Ad Loading...

Training

If your dealership has put continuing staff education on the back burner due to busy sales, turnover or something else, move it back to the front burner, building it into onboarding and ongoing staff development so it’s automatic instead of something that’s easily forgotten.

Marketing

Maybe your store or auto group hasn’t revisited its marketing strategy in a few years. Consumer habits, marketing technology and other factors have changed so much in the past few years that it would likely make sense to update your approach, maybe even hire a consultant to plan a brand refresh.

Hiring

With industrywide high turnover in dealership, it could pay to talk with some dealers who’ve found the secrets to finding and keeping the best talent in the field. Look for those who’ve won awards and otherwise built reputations for being favored employers with long-serving staffs and ask them for an informational interview – most people are humbled and gratified by such a request.

These are just a few categories to get your mind churning. You may recognize others as you read this that would best fit your business situation. Either way, it’s a good time to get the engine in tip-top shape for a little trickier drive.

 

 

 

Subscribe to Our Newsletter

More Industry

photo of Volkswagen vehicle steering wheel and interior
Industryby Hannah MitchellApril 1, 2026

One of Earliest U.S. Auto Dealers Exits

The sale of two Minnesota franchises ends a rare multigenerational business while adding to one of the Midwest’s biggest auto groups.

Read More →
2026 NADA Chairman Rob Cochran and outgoing chairman Thomas Castriota
Digitalby Hannah MitchellApril 1, 2026

New at the Wheel

2026 NADA Chairman Rob Cochran knows a thing or two about leadership after decades in the business. He brings an emphasis on stewardship to his new role at the head of the country’s major auto retail trade group.

Read More →
Hyundai steering wheel, black leather
Industryby Lauren LawrenceMarch 30, 2026

Hyundai Expands North American Footprint

Building on a previously announced $26 billion U.S. investment, Hyundai said it will grow its North American lineup and U.S.-based production and parts sourcing.

Read More →
Ad Loading...
back seat of an SUV, cream colored leather, text Safety Reigns Supreme, F&I and Showroom logo
Industryby Lauren LawrenceMarch 25, 2026

Crash Avoidance is Top Priority

The Insurance Institute for Highway Safety awarded 63 vehicles for safety, and SUVs lead the picks with more than half of the base and Pick+ awards.

Read More →
Photo of Toyota car parked in front of a Toyota dealership
Industryby Hannah MitchellMarch 23, 2026

2025 Dealership Buy-Sells a Record

The Kerrigan Index shows that despite a chaotic year of musical trade tariffs, high vehicle prices and more roadblocks, acquirers still flush with pandemic-era cash accelerated the consolidation pace.

Read More →
row of SUVS in background with red and white text saying inventory with a down arrow and sales pace with an up arrow
Industryby Lauren LawrenceMarch 23, 2026

Used-Vehicle Sales Jump in February

Softening prices, rising credit availability and higher tax refunds could be behind February’s sales pace rise and accompanying dip in inventory, according to Cox Automotive.

Read More →
Ad Loading...
Photo of Hyundai Elantra being driven on a road
Industryby Hannah MitchellMarch 18, 2026

Fewer Cars Disappeared Last Year

Reported thefts fell to their lowest level in decades, though the risk is still quite real, especially in large metro areas. Meanwhile, Hyundai and Kia nabbings, though still high, slowed.

Read More →
red and white car in front of a car dealership with text Days on Market Divide and logo for F&I and Showroom
Industryby Lauren LawrenceMarch 18, 2026

Used EVs Buck Days-on-Market Trend

ISeeCars data shows a significant gap between used and new days on market, used cars sitting 40% longer while new cars are down 15% year-over-year as of February.

Read More →
storefront for Team Gillman Chevrolet in Houston, Texas
Industryby Lauren LawrenceMarch 16, 2026

Texas Rooftop Gets New Owner and Name

Gilchrist Automotive has added Team Gillman Chevrolet to its auto group, which has over 20 locations across Texas and Oklahoma. The store will now operate as Gilchrist Chevrolet.

Read More →
Ad Loading...
Chris Walsh, president and acting CEO of Reynolds and Reynolds, promoting the company’s Amplify 2026 event for dealership professionals focused on technology and operations.
Industryby StaffMarch 13, 2026

Registration Open for Reynolds Amplify Retail Summit

Advancements with Reynolds' AI Agent, Rey, will take center stage this August at the Park Hyatt Aviara in Carlsbad, Calif., near San Diego.

Read More →