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Auto FinanceCover Storyby Gregory ArroyoFebruary 7, 2012

Under Fire

After his business came under intense scrutiny, TrueCar’s Scott Painter began reaching out to media outlets to tell his side of the story. The following is an abridged version of the editor’s discussion with the company’s founder.

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Auto FinanceCover Storyby Jennifer WashingtonFebruary 2, 2012

Head of the Class

Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes.

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Auto Financeby Jennifer WashingtonFebruary 2, 2012

Return to Normalcy

The industry shifts its gaze to leasing as the segment realizes gains and prompts dealers to update their processes.

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Digitalby Kathi KruseFebruary 2, 2012

F&I’s Social Link

Social media represents an opportunity for the F&I office to be seen, heard and trusted.

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Auto Financeby David LintonFebruary 2, 2012

Selling the Service ‘Up’

Fixed-ops expert opens his four-part series on establishing a sales process for parts and service with a primer on what considerations need to be made.

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Auto Financeby Tom HudsonFebruary 2, 2012

Reading the Tea Leaves

The industry has been waiting for signs on how the CFPB would approach anything auto. The magazine’s resident legal wiz says the agency has finally tipped its hand.

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Auto FinanceCover Storyby Tariq KamalJanuary 17, 2012

Just Give Him a Year

Greg Brown has orchestrated a 12-month turnaround at three dealerships in the past 15 years. Now, the owner of two of California’s top-volume Nissan stores is ready for his next challenge.

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Auto Financeby Gregory ArroyoJanuary 17, 2012

Updated: True Controversy

TrueCar is taking fire from dealers, trainers and state motor vehicle boards, but its embattled founder says the company will survive.

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F&Iby Jennifer WashingtonJanuary 17, 2012

New Kids on the Block

Gen Y might be a mystery to some, but Kelly Wadlinger says she has cracked the code for recruiting, hiring and retaining a generation that’s 75 million members strong and coming of age.

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Auto Financeby Gregory ArroyoJanuary 17, 2012

Tracking F&I Performance

The magazine’s reader survey reveals that average profit per new vehicle retailed still hovers around $800, and that F&I managers are averaging approximately two products per deal.

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