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Auto Financeby Melinda ZabritskiJanuary 17, 2012

All Lanes Open

The auto finance industry is surging after a third quarter in which all lending segments increased their originations for the high-risk tiers.

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Complianceby Gil Van OverJanuary 17, 2012

A New Game Plan

Dealers have done well to defend themselves against the oncoming blitz of new regulations, but the magazine’s newest compliance expert says there are a few downs left to play.

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Auto Financeby Michael A. BenoitJanuary 17, 2012

The Case of the Missing Cosigner

The magazine’s resident legal wiz says a reader was right to be suspicious of a buyer whose cosigner only existed on paper. Read on for more details.

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F&Iby Gerry GouldDecember 1, 2011

Becoming the Ideal F&I Manager

The call for transparency is giving rise to one type of F&I manager and forcing two others into extinction. The magazine’s resident F&I trainer explains.

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F&Iby Don GeroniDecember 1, 2011

5 Steps to Handling an Objection

Being able to handle an objection isn’t rocket science, but it does require you to adhere to a strict process. The magazine’s newest F&I expert lays out a five-step plan of attack.

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Complianceby Chip ZyvoloskiDecember 1, 2011

Arbitrary Enforcement

A landmark Supreme Court decision has helped to clarify the enforceability of arbitration agreements, but several key questions remain.

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Complianceby Michael A. BenoitDecember 1, 2011

Just the Facts, Ma’am

After sitting through three roundtables’ worth of tired anecdotes from consumer advocates, the magazine’s legal expert hopes the FTC will keep its word and rely on empirical data before instituting new regulations.

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Auto FinanceCover Storyby Jennifer WashingtonDecember 1, 2011

A New Age for Marketing

The convergence of the real and digital worlds is upon us, and marketers are scrambling to capitalize. Learn how some dealers are making sure auto retailers don’t miss out.

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Auto Financeby Tom HudsonNovember 1, 2011

Documenting Doc Fees

Before you roll your next customer, you may want to read what the magazine’s resident legal wiz has to say about doc fees and how they can be defended in court.

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Auto Financeby Jennifer WashingtonNovember 1, 2011

Debating the Hybrid Manager

The magazine’s annual conference brought together six of the industry’s top trainers to talk shop, but the age-old battle between sales and F&I dominated the conversation.

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