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Auto Financeby Rich ApicellaApril 4, 2011

Money for Nothing, Leads for Free

Today’s Internet shopper is forcing lenders to consider the direct-to-consumer channel in greater numbers. Auto finance insider offers several reasons why this may not be a bad thing for dealers.

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F&Iby George BerkholderApril 4, 2011

7 Costs Internet Shoppers Haven’t Calculated

Today’s Internet shopper might be better educated, but you can bet there are a couple of cost-of-ownership items they didn’t count on. Veteran F&I manager and trainer runs through F&I’s new message to customers.

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Complianceby Michael BenoitApril 4, 2011

The FTC Hits the Road

The magazine’s legal wiz questions how easily the Federal Trade Commission can shift gears from enforcement body to policy maker.

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Auto Financeby Gregory ArroyoMarch 1, 2011

Ready to Charge Ahead

It’s clear that lenders and dealers are feeling good about the road ahead. The two sides met at the 2011 Vehicle Finance Conference to reaffirm the importance of their relationship.

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Digitalby Justina LyMarch 1, 2011

8 Show-Stoppers

Web-based tools ruled the aisleways at NADA 2011. Here are some solutions that caught the magazine’s attention.

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F&Iby Gerry GouldMarch 1, 2011

Pulling Out All the Props

The right prop can be the perfect objection killer, but choose your tools wisely.

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Complianceby Tom Hudson, Esq.March 1, 2011

Spot Deliveries: Pitch the Bathwater, Not the Baby

There still is room in auto retail for spot deliveries, but a balance between the needs of dealers and consumer advocates must be struck.

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Digitalby Editorial StaffMarch 1, 2011

Deconstructing the Internet Shopper

We know car buyers love the Internet, but what sites drive their buying intentions? A new study discovered that today’s consumer is driven by research, not brand.

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Auto FinanceCover Storyby Gregory ArroyoMarch 1, 2011

Mobilizing the Dealer Experience

Mercedes-Benz Financial Services is taking its mobile strategy where no organization has gone before, but officials say the company won’t push its vision of the future on dealers.

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Auto Financeby Tariq KamalFebruary 15, 2011

Web Exclusive: Borgmann to Lead Capital One Auto Finance

Capital One has named Kevin Borgmann as the new president of its auto finance unit. In an exclusive interview with F&I and Showroom, he shared his goals for Capital One Auto Finance in 2011 and beyond.

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