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F&Iby Justina LyOctober 1, 2010

The ‘No-Haggle’ Way

Sonic is hoping to double its F&I sales behind a new pricing strategy. The magazine talks to the group’s top F&I exec to get the details.

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Auto Financeby Melinda ZabritskiOctober 1, 2010

Hope in Sight for High-Risk Tiers

Things are still challenging for below-prime customers, but the middle tiers are beginning to show signs of life, Experian Automotive reveals.

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F&Iby Gerry GouldOctober 1, 2010

Dissecting the Meet-and-Greet

Meeting customers in the showroom might not be for everyone, but the benefits often outweigh the negatives. Training expert provides his take.

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F&Iby Jim BassAugust 31, 2010

Charting the Recovery

The magazine’s resident finance expert points out the good, the bad and the ugly about the recovery. He then offers his take on what lending sources are really saying these days.

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F&Iby Gregory ArroyoAugust 31, 2010

Ready to Capitalize

The magazine goes one-on-one with the head of Capital One Auto Finance to find out where the company stands and where it hopes to be in the second half.

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F&Iby Eric WilsonAugust 31, 2010

Driving Profits in the Service Lane

What’s good for the showroom often is good for the service department. Fixed operations expert outlines a strategy to keep customers in the fold by showing them you care about the safety and reliability of their vehicles.

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F&Iby Scott PinskerAugust 31, 2010

5 Ways to Get Good PR

Public relations isn’t just for big corporations and movie stars. Seasoned publicist reveals his secrets for generating ‘buzz’ in your market.

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F&ICover Storyby Editorial StaffAugust 31, 2010

Setting the Pace for 2010

The magazine unveils this year’s field of F&I Pacesetters, all of which are now vying for the F&I Dealer of the Year award — which will be handed out at the F&I Conference.

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F&Iby Tom HudsonAugust 31, 2010

Charge or No Charge?

The magazine’s legal expert reiterates his answer on whether customers should be charged for the installation of payment-assurance devices.

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F&ICover Storyby Justina LyAugust 5, 2010

Conicelli's Triple Threat

Pennsylvania’s Conicelli Autoplex touts one of the nation’s top Internet departments. Meet the three people behind this online success story.

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