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F&Iby David JohnsonFebruary 1, 2010

Handle With Care

How many times have you been stood up by a special-finance lead? For most dealers, it’s probably too many to count. Leads-handling specialist provides a few techniques for improving your show rate.

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F&Iby Michael BenoitFebruary 1, 2010

The Gift That Keeps on Giving

Washington is working overtime these days, so expect 2010 to be a bumpy ride on the regulatory front.

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F&Iby Gregory ArroyoJanuary 6, 2010

The Evolution of the Front-End

The magazine chats with F&I guru Ron Martin about how the front-end has evolved since the onset of the economic downturn.

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Auto Financeby Gregory ArroyoJanuary 6, 2010

The Bankruptcy Specialist

Friendly Finance Corp. isn’t just friendly to buyers with bankruptcies on their records. The company also works with people who are still in the midst of one.

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F&Iby Randall McCathrenJanuary 6, 2010

Lease-Here, Profit Here

Dealers have found increased cash flow and profitability after moving from a new-car or BHPH/RTO model to lease-here, pay-here. Leasing expert breaks down the advantages of LHPH and discusses the potential risks.

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Auto Financeby Melinda ZabritskiJanuary 1, 2010

Going in the Right Direction

Experian's director of automotive credit says there were a few signs in the third quarter that automotive finance is on the rebound.

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Auto FinanceCover Storyby Gregory ArroyoJanuary 1, 2010

Rebuilding Floorplan Financing

Despite signs of retail financing beginning to loosen up, dealer financing remains a major concern. It’s one of the reasons why the NADA is stepping up efforts to restart the market.

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F&Iby Gregory ArroyoJanuary 1, 2010

Industry Getting Its Second Wind

Key indexes point to a rebound, but the road to recovery is a long ways off. Still, there are opportunities to be had.

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F&Iby Tom HudsonJanuary 1, 2010

Draining the Water From the Moat

Dealers are under fire for selling customers on the now-defunct Tires for Life program — despite ‘word moats’ built into the contract.

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F&Iby Justina LyDecember 1, 2009

Boost Your Bottom Line

Windshield cracks, tire blowouts and door dings are common occurrences for vehicle owners, but do they translate into a market for today’s new wave of F&I products? Dealers say they do.

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