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F&Iby Tariq KamalFebruary 1, 2009

Dealer Profile: Experience Required

After 10 years as a special finance manager, Tom Miller knows that financing credit-challenged customers requires a combination of the right lenders, processes and inventory. Can he make it work at Thomas Acura?

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Complianceby Gregory ArroyoJanuary 21, 2009

Finding the Right Solution

The Red Flag Rule will definitely be a hot topic at this year's National Automobile Dealers Association (NADA) convention. Here are a few questions to help you find the right solution.

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Complianceby Gregory ArroyoJanuary 21, 2009

Creating an ID Theft Prevention Program

Before you start searching for the finalized document on the Red Flag Rule, understand that it's 256 pages.

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Complianceby Gregory ArroyoJanuary 21, 2009

The Red Flag Rule

Dealers will need to know how to react when a red flag is raised, and will have to document each situation.

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Complianceby Gregory ArroyoJanuary 21, 2009

Red Flag Rules

Red Flags identified by regulators in final Red Flags Rule

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Complianceby Gregory ArroyoJanuary 21, 2009

F&I Red Flags 101

A Red Flag is a pattern, practice or specific activity that indicates the possible existence of identity theft.

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F&Iby Gregory ArroyoJanuary 1, 2009

Shifting Into Survival Mode

So it’s official. We’re in a recession and have been since December 2007, according to the National Bureau of Economic Research (NBER).

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F&Iby Gregory ArroyoJanuary 1, 2009

Survival Mode: New Solutions for Staying in Business

With all the bad news floating around, crawling into a hole really doesn’t sound like a bad idea these days. However, that’s not what businesses do. And it’s clear by some of the more positive news out there that industries aren’t ready to throw in the towel.

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Complianceby Michael BenoitJanuary 1, 2009

Compliance 101: Six Ways to Keep Regulators at Bay

When times are tough, it usually means there will be an increase in consumer complaints against retailers and creditors. So, as we face what many believe will be a difficult year for profits, it’s probably a good idea for to you to be diligent about enforcing your store’s compliance policies and procedures.

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Complianceby Michael BenoitJanuary 1, 2009

Choosing The Right Lead Provider

In these tough economic times, many dealers are looking for ways to cut expenses and protect cash flow. Some will feel the need to cut back on advertising, while others will recognize that advertising can be a lifeline in a down market.

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