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Today’s credit crisis means one thing: It’s back to basics. F&I expert lays out six principles guiding today’s reality, and discusses why sales will be critical to your dealership’s success.
Read More →Much has been made of how credit unions and regional banks have picked up the slack for dealers. This month the magazine finds out just how much from DealerTrack’s Rick Von Pusch. The software provider’s senior vice president of sales, marketing and international also opens up about how today’s economic crisis impacts the world of F&I.
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While dealers continue to seek out new profit streams, one area of potential new business remains relatively untapped — the automotive accessory market.
Read More →These six Pacesetters share similar commitments to helping their dealerships get through a rough 2008. One will be selected this month as the 2009 F&I Dealer of the Year.
Read More →It’s funny how things work. There were so many detractors of the automotive bailout loan, yet no one has said much about how quickly Chrysler LLC and General Motors put American taxpayers’ money to work.
Read More →Tough times usually mean an increase in the number of consumer complaints filed against retailers and creditors, at least that's been the case in my experience. So, as we face what many believe will be a difficult year for profits, it’s probably a good idea for you to be diligent about enforcing your store’s compliance policies and procedures.
Read More →A hostile sales climate often brings increased consumer complaints. Here are six ways to stay on the good sides of your customers, lenders and regulators.
Read More →Understanding the rules that protect customers from collectors can be the difference between closing, rehashing or giving up on your next deal.
Read More →For special finance managers who are willing to listen and learn, pre-discharge BKs can be a source of growth and profit for any dealership.
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