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You may be aware of these five compliance rules, but do you know how to stay off the radars of regulators and plaintiff attorneys?
Read More →Since 2003, I’ve been running around the country trying to impress upon people the fact that the Federal Trade Commission (FTC) is serious when it comes to safeguarding consumer information.
Read More →Did you catch that news item about “subprime” being voted the Word of the Year? Apparently, the American Dialect Society thought the adjective dominated the attention of the press and the public throughout 2007.
Read More →When dealers venture into the great unknown, trouble can await them around every corner
Read More →Follow these eight tips to help land more appointments each time your dealership picks up the phone
Read More →Dealers have more options than ever before to protect their customer’s investment. Find out what new products have hit the market, and get seven tips for increasing customer acceptance rates. Here’s a hint: Go with the layered approach.
Read More →More than 90 percent of F&I lawsuits were caused by the same problems, which are repeated again and again in dealerships around the country. Let’s review the seven deadly sins of F&I, as identified by AFIP’s David Robertson.
Read More →With insiders predicting that 2008 will be the year of the used car, how prepared is your F&I office to maximize profits? F&I expert provides his take and shows you six products that should be in the mix.
Read More →Unless you’ve been living under a rock, you all know that Southern California has had its share of devastating wildfires over the last several months. If you live in Southern California, you’ve experienced the hot Santa Ana winds and the “red flag warnings” that accompany them — that is, warnings of the potential for such a catastrophe.
Read More →I’m sure you’re tired of all the media coverage surrounding the subprime mortgage arena, and all the doom-and-gloom talk floating around. But it’s not going to stop. What’s important is that you read between the lines.
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