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With the National Automobile Dealers Association (NADA) Convention only three days away (at press time), it has been a bit of a scramble to get the March issue out the door. Happily, I can say we have one heck of an issue this month, with technology taking center stage.
Read More →Being a compliance lawyer, I ask new and potential clients to consider this question: “How do you value good compliance practices in your operation?” What would your response be?
Read More →Choosing the right service provider to improve efficiency and profitability can be risky business. Find out what this industry insider says about today’s innovations, and what questions dealers should be asking before choosing the right solution.
Read More →There are marketing stickers and then there are the three stickers that every new and used car must have. Making sure you have provisions for these three window stickers in your compliance program will keep your dealership out of trouble.
Read More →Before you even think about going high tech, you’ll need to re-educate your entire staff on how to service the nonprime market. Once you have training in place, finding the right software tool really comes down to a few considerations.
Read More →Contrary to what you might have heard, the Hispanic market isn’t all that difficult to service. And with its buying power continuing to impact marketing budgets, this is a market your dealership can’t overlook.
Read More →Asbury Automotive is cutting down on paper, mistakes and its dealerships’ transaction time by wrapping its customer retention tool, sales desk tool, F&I menu and dealer management software into one seamless system.
Read More →Did you hear the news coming out of Edmunds.com just before the holidays? Leasing increases 21 percent in 2006. It seems as though DealerTrack’s Raj Sundaram’s prediction of its revival back in November is on par so far.
Read More →There is a popular sci-fi show on TV called The 4400. It features some 4,400 people who were abducted by aliens and returned to earth en masse.
Read More →In the last five years, the Los Angeles County District Attorney’s Office has been active in curbing the practice of “payment packing.” Consumer complaints against dealerships are on the decline due to the response of state and local associations, but other concerns exist, officials warn.
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