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Talk about birth by fire. Four days, two shows, about 500 photos and two notebooks crammed with notes. And out of the notes I took during the third-annual F&I Conference and Expo in Las Vegas, the one comment that stood out was the one made by this one brave soul who grabbed the microphone at the conclusion of a panel discussion on compliance and uttered, “I’m afraid to go back to my dealership.”
Read More →You’ll notice that, from time to time, I’ll devote a column to those pesky adverse action notice requirements. For those of you who may be thinking that I do this because it’s all the law I know, let me assure you that I have other talents as well.
Read More →Finding a winning F&I manager takes more than a gut feeling. It takes a good selection process, ongoing training and a pay plan that reinforces goals and objectives.
Read More →With leasing showing a pulse in 2006 and automakers expected to keep the good times rolling with more attractive programs, find out how your F&I manager can make or break your leasing potential.
Read More →Dealers looking to cash in on the below nonprime market need to make sure their front-end and finance department are working in unison, as sales in this buyer segment can be susceptible to sabotage.
Read More →F&I auditor goes soft, points out the seven best practices he’s seen on the front lines. Employing these tactics will be your best defense.
Read More →Failing to have a defined process for handling adverse action notices can come back to haunt you. Compliance auditor provides some insight when handling co-applicants, special events and Internet leads.
Read More →Growing from a regional business to a multi-billion dollar industry, the vehicle service contract business has undergone dramatic changes over the last 30 years.
Read More →To be successful, the F&I department needs to be well versed in both prime and subprime.
Read More →The lack of nonprime finance companies is certainly causing headaches for some F&I managers. Word on the street is that’s about to change.
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