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Digital Sales Are Stress-Free at Subaru of Puyallup

Brown stands beside Subaru of Puyallup’s Joydrive-wrapped Outback with Joydrive Manager Rick...

Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his Seattle-area Subaru dealership is doing just that, and he says the experience he and his team deliver is just as ‘stress-free’ as ever.

Article

3 Ways to Drive Online Reviews

Quality customer interactions aren’t limited to the show floor, but positive online reviews for...

Sales, F&I, and service all play a role in generating reviews that improve your dealership’s online standing and lend new insights into the customer experience you deliver.

Article

Are You an F&I Manager or an F&I Clerk?

The author believes the current generation of F&I professionals is lacking in sales experience,...

Years of strong sales and near-zero unemployment have lowered the bar for the business office. Veteran F&I pro shares two proven strategies for turning a finance clerk into a finance manager.