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Until a national privacy bill is adopted, auto dealers face a patchwork of standards written in places like California, Colorado, and Vermont — not to mention the European Union.
Are you putting your full compliance team on the field? Expert urges every manager and staff member to do their part to prevent the dealership from committing costly penalties.
Use the reporting tools built into your dealership’s systems to track your progress and production on a daily basis.
Headline-grabbing technology is distracting dealers from the trends that are having a real and immediate impact on the productivity of your sales, F&I, and service departments.
Expert advises dealers and F&I professionals to consider two changes that can provide an immediate boost to underperforming business offices.
As Charlie Gilchrist prepares to assume the chairmanship of the National Automobile Dealers Association, the Texas dealer faces a long list of pressing issues and agenda items.
Expert predicts flat sales and consumer demand will push more banks and finance companies to deliver consumer-friendly technology and transparency in an increasingly competitive market.
Dealer-lender agreements and federal regulators all have something to say on the subject of income inflation, and ignoring those guidelines can create a compliance nightmare.
In an industry fraught with dealer-factory tension, Mercedes-Benz launched its Autohaus II initiative in cooperation with and in support of its franchisees.
Expert says affordable payments are the key to dealership success as incentives fall, interest rates rise, and the vast majority of Americans continues to budget around a twice-monthly paycheck.