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Complianceby James GantherOctober 27, 2023

Of Brisket and Compliance

Barbecuing brisket turns out to be an apt analogy for compliance.

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F&Iby Rick McCormickOctober 18, 2023

Be Quiet. Be Intentionally Quiet!

Aim to pause to give the customer space to talk, while avoiding interrupting.

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F&Iby John TabarOctober 17, 2023

Better Questions Get Better Responses

Your approach and timing with customers can make all the difference.

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Auto Financeby Melinda ZabritskiOctober 12, 2023

Captives Regain Total Market Share While Financing Remains Prime in Q2

Increased incentives helped captives take the lead, with 58% of new financing.

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Digitalby Ronnie WendtSeptember 28, 2023

Dealership Data Mining

Real-time data improves dealership marketing.

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Dealer Opsby Ronnie WendtSeptember 21, 2023

Is Automotive Ready for AI?

Vast potential exists for the technology in automotive. The time is now for car makers, insurers and repair operations to prepare for it.

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Opinionby Robert M. SteenberghSeptember 15, 2023

Combative UAW Demands Leave No Room For Constructive Negotiations

Compensation for workers' contributions during the panedmic is justified but not at this level.

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Complianceby James GantherSeptember 6, 2023

Of Beach Houses and Safeguards

It's wise to get in step with Safeguards Rule requirements before it's too late.

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Dealer Opsby Hannah MitchellSeptember 6, 2023

Is Your Car Color Rosy?

Study shows exterior hues matter when it comes to value, dollar value, at least.

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Dealer Opsby Ronnie WendtAugust 23, 2023

Digital Advertising Delivers Results

Changes in the industry make it necessary for dealers to optimize their media spend in the digital realm.

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