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You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is, vis-a-vis your compliance standards.
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The Cox Automotive Service Industry Study finds that as dealerships leverage technology to enhance the customer experience, they can capture more service market share.
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The best way to ensure that your staff maintains compliance is through proper training.
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While the road less traveled may not be the quickest path to our metaphorical destination, in the compliance world, both the destination and all other charges should be clearly and accurately disclosed and acknowledged by the consumer.
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Let’s review the important parts to an effective menu process, a component of the dealer’s playbook.
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Dealers are investing in older, used, high-mileage inventory, and they are also retaining vehicles taken on trade which would have previously gone to auction.
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The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.
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Businesses involved in the automotive industry are realizing there is no single-source tactic to fraud prevention and are taking important steps to cover all possible bases to thwart the rising threat of fraudulent activity.
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As more dealerships embrace this change and leverage flexibility, agility, and a changing F&I product makeup, they will not only sell more vehicles, but they’ll also sell more F&I product options that truly satisfy their shoppers’ needs.
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Hendrick Automotive Group takes good care of its people to ensure they take good care of its customers.
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