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Industryby Gil Van OverApril 14, 2021

Here We Go Again

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.

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Fixed Opsby David DiemApril 12, 2021

Why Post-Sale Marketing Matters

The model of selling vehicles alone is not enough to grow and drive profits for a dealership.

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Digitalby Dan Dillingham April 7, 2021

How to Sell F&I Products Remotely

Including access to F&I products in your digital process is critical to the success of your online retail strategy.

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Fixed Opsby Chris Plaza April 5, 2021

Creating a Portfolio of Product Offerings to Benefit You and Your Customer

Whether the dealership ties in maintenance, appearance packages, car washes, or loaner cars, a portfolio of value-added F&I products, are what brings the customer back and reminds them why they bought from you.

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Showroomby StaffApril 5, 2021

Connected Car Technology Drives Service Retention and Reduced Time to Purchase

By providing customers with notifications about vehicle service, maintenance specials, recalls and more, dealerships are building lasting relationships with existing customers to improve retention.

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Complianceby Jim GantherMarch 31, 2021

Questions Better Left Unasked

We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.

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F&Iby Kate SpataforaMarch 30, 2021

F&I in the Fast Lane

The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.

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Industryby Robert J. Wilson, Esq.March 25, 2021

It’s the Same, but Different

While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.

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F&Iby Michelle BertoliniMarch 25, 2021

The DOWC: Just the Facts

Though in the marketplace for more than 40 years, the DOWC is not widely well understood, often leading to misrepresentation and inaccurate information about the structural, financial, and tax attributes of this entity type.

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Dealer Opsby Justin GasmanMarch 22, 2021

Reframing F&I

Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.

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