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F&Iby Ronnie WendtJune 24, 2021

How the Pandemic Is Changing F&I Sales

As the point of sale becomes more fluid, F&I considerations have moved further upstream. Opportunity abounds in the F&I landscape if dealerships understand their F&I performance.

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F&Iby John TabarJune 17, 2021

When You Realize You’re the Problem…

Choose to be an F&I manager with a positive attitude in all situations, and you will see great things as a result.

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Showroomby Phil SpagnoliJune 15, 2021

How to Make KPIs Not Boring

As a manager it’s your job to make the sales team want to keep up with their daily tasks by challenging them to come up with creative ways to accomplish tasks without making it seem like a chore.

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Complianceby Jonathan LucenayJune 10, 2021

Big Tech’s Steps Towards Privacy: What it Means for Dealership Advertising

We’re just beginning to see the story of data privacy and big tech play out, and it’s important to stay aware of how market and economic dynamics, shifts in consumer behavior, marketing trends, and technology advances can impact your dealership.

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Showroomby Kate SpataforaJune 8, 2021

Zeigler Auto Group: Automotive Concierge at Your Service

F&I spoke with Aaron Zeigler, president of Zeigler Auto Group about how the organization maintains annual sales of more than $1 billion and ranks nationally in the top 1% of all dealers, all while keeping a smile on the faces of their 1,800 team members and customers alike.

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Showroomby Kate SpataforaJune 2, 2021

The Road to the Sale: Trust, Transparency, and the Transaction

Automotive analysts offer a breakdown of recent findings and prescribe how dealers can utilize data to differentiate themselves and stay a step ahead of the competition.

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Digitalby John LappJune 1, 2021

Business Intelligence Drives More Sales, Happier Customers, and Efficient Operations

Business Intelligence tells us how we can connect with our clients, helps us to promote products and brands, and is essential to optimizing any business plan or strategy.

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Showroomby Dave DruzynskiMay 28, 2021

Do Your Underperformers Need to be Fired or Led?

In most cases, individuals underperform because they weren’t set up for success. At the end of the day, only you can decide whether trying to salvage the relationship will be worth the effort.

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Opinionby Gina DewarMay 28, 2021

Engage Employees Now!

To our credit, we have proven that we can work remotely, but as employees return to work, you must ensure your levels of employee engagement remain high as they acclimate to a new reality.

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F&Iby Eric “Frenchy” Mélon May 25, 2021

Don’t Recruit F&I Managers, Grow Them

The most successful dealerships embrace promoting from within and developing their people through the right career path.

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