
As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.
Read More →
The model of selling vehicles alone is not enough to grow and drive profits for a dealership.
Read More →
Including access to F&I products in your digital process is critical to the success of your online retail strategy.
Read More →
Whether the dealership ties in maintenance, appearance packages, car washes, or loaner cars, a portfolio of value-added F&I products, are what brings the customer back and reminds them why they bought from you.
Read More →
By providing customers with notifications about vehicle service, maintenance specials, recalls and more, dealerships are building lasting relationships with existing customers to improve retention.
Read More →
We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.
Read More →
The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.
Read More →
While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.
Read More →
Though in the marketplace for more than 40 years, the DOWC is not widely well understood, often leading to misrepresentation and inaccurate information about the structural, financial, and tax attributes of this entity type.
Read More →
Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.
Read More →